Resolved! Duplicate Hardware Models
I am having issues with many duplicates of the same Hardware Model being recorded in Service Now, and assets are sporadically spread over these models. Is there a way to tidy them?
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I cannot find the cmdb_ci_handheld_computing anywhere in my Tokyo release.
I found out the SN finally created a table in the cmdb to hold data for mobile devices through this post: https://www.servicenow.com/community/itam-forum/what-ci-class-do-we-use-for-mobile-devices-iphone-for-example/m-p/1304647#M3172 . I updated my S...
Resolved! while importing the data from the database view, we are only able to export only 10k records
while importing the data from the database view table through RITM, we are only able to export only 10k records, We didn't applied any limitage in the script, But I need full data which is in the table eg:-u_sam_user_sysid. This the script I'm using ...
Asset Cycle Count (Stock-take)
Hi there, We would like to check if anyone is aware if ServiceNOW has a Cycle Count feature which we can use for stock take purposes? Currently we are doing this manually, which we:1. Scan the current asset in store into a spreadsheet.2. Download the...
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