Agent Chat Query,want to create separate Chat Managers for separate queues

Community Alums
Not applicable
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-23-2023 11:30 PM
Hi All,
Want to create separate chat managers for separate queues and they should see only the help requested for their respective queue, also they should be able to receive profanity filter notifications for their own chat queues and not others,
Please help!
Thanks,
Anu
0 REPLIES 0