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Resolved! I have to set Holiday on portal.

Hello,  I have to set Holiday on portal. In portal we are having Holiday Calendar and when we click on view holidays it shows upcoming holidays. Please see attached screenshot :   Now we are getting Holiday Name then Holiday date.    I have to make c...

niveditakumari_1-1688587651710.png niveditakumari_0-1688587625318.png niveditakumari_2-1688588012371.png

Notification Conditions

Hi all,The Requirement is to send two Notifications1. when a Record is created and Assigned to (Reference to sys_user) is filled2. when the record is Re- assigned (Assigned to changes from one user to another)For the second Notification, I defined th...

Community Alums by Community Alums  
  • 298 Views
  • 4 replies
  • 0 helpfuls

Resolved! Restrict HR Case by Assignment Group UNLESS Opened For

Hello, I have a business requirement to restrict visibility of cases in payroll groups to only members of those groups.  Easy enough -- where I'm running into trouble is making sure the cases are still visible for the employee Opened_For. I started b...

ESC pro portal

Hi All,After an hr case has become inactivated then the activity section should be closed for the end user on the portal  . Any idea on how to achieve this.Thanks in advance

kali by Tera Contributor
  • 223 Views
  • 3 replies
  • 0 helpfuls

Auto Assign HR case based on Alphabetical List

I have a requirement to auto assign a case to a particular HR agent based on an alphabetical list. For example:  1. Agent 1 handles cases with a subject person with last name of A-M.2. Agent 2 handles cases with a subject person with last name of N-Z...

Cathy Ball by Tera Contributor
  • 237 Views
  • 2 replies
  • 0 helpfuls

Resolved! Disable past dates in Date picker in a form

Hi all,The Requirement is to disable the selection of past dates in a date type field in servicenow? (Not by  giving an alert and clearing the value using onChange client script) How can I achieve this?Thank you!!

Madhan007 by Tera Contributor
  • 827 Views
  • 4 replies
  • 2 helpfuls

Resolved! HR Lifecycle Events Case Assigned to not populating

Hello Community, I have worked on an onboarding process. I have everything setup in my env where the Lifecycle events and the activities are ready to be executed, I have my record producer kicking off to initiate the process. When the process is kick...

mlamin by Giga Guru
  • 1714 Views
  • 10 replies
  • 3 helpfuls