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Scripting

Hi All,There is a custom table , there are two fields called code and name  , I need to run a schedule job to check if there are more than one record with same code  then the schedule job should make the record as inactive which has the least updated...

kali by Tera Contributor
  • 191 Views
  • 2 replies
  • 0 helpfuls

Resolved! Issue accessing the HRM Ticket Page

We have an issue where A user can access the details of a Case / Ticket via the native application, but when same user attempts to access those details via the HRM Ticket Page (hrm_ticket_page) then the user see's no details (see screenshot below):I ...

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Markell by Tera Guru
  • 547 Views
  • 1 replies
  • 0 helpfuls

Multi variable set not getting copied to HR case

I added the multi variable set to a record producer for HR case, but it is not getting copied over to description. The script include hr_ServicesUtil has code to do it.  It copies over other variable sets. Any one saw this before?

samadam by Kilo Sage
  • 340 Views
  • 5 replies
  • 0 helpfuls

Using a declarative action to open a URL

I have read up and managed to get an icon to display next to a user field in the HR Agent Workspace which im hoping to be able to launch access to the persons record in our HR system. I can get the icon to appear using Action Assignments and a UXF Cl...

Resolved! How Can I populate HR case description in HR Task

I am having issue populating the description from HR Case to HR Task, I have a rich_description field on both HR case and HR Task and I am setting up some fields on HR Task via HR Template  but it's not able to set the description from HR case in HR ...

Anmol12 by Tera Contributor
  • 2005 Views
  • 13 replies
  • 2 helpfuls

Aborting message through UI Action

Hi All/ @Sandeep Rajput ,Actually, want to show abort message when click on "UI Action".We have called script include from server side, so that we have put condition in UI action condition.As per script logs are executed but taking wrong record value...

Hide 'Reply To' field from email composer in AW

So I am facing a very odd issue with my HR configurable workspace. So for my hr case table I have disabled the 'Display Reply-To' in Email Client Configuration for that particular table. It is working as expected and users are not able to see the fie...

How to change or restrict the hover text

Once we create a HR Case in esc portal (Record producer) , when we hover over the description text if gives all the case detail which we need to change it.So how is it possible?

kumaar by Tera Contributor
  • 441 Views
  • 4 replies
  • 0 helpfuls

HR bulk upload is not visible for non admin access

Hi All, We have created HR bulk creation transform map in the month of 2021 but while doing load data HR bulk creation is not visible for an non admin access but it is visible in admin access. Can you suggest how to remove the restriction  while doin...

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chandan31 by Tera Contributor
  • 291 Views
  • 2 replies
  • 0 helpfuls

Contact Support in HR agent chat

Question about Contact Support. Can this be changed and how this works - is it only informational message or some actionable items as well: 

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Rkanodia by Tera Contributor
  • 905 Views
  • 3 replies
  • 1 helpfuls

Personalise Fields on HR case in Agent workspace

Hi ,  Can anyone help me , I am trying to hide fields that are related to Subject person in a HR case. When the Agent clicks on details of subject person on agent workspace , it redirects to HR profile of a subject person.When the Agent open the reco...

haripriya5 by Tera Expert
  • 311 Views
  • 1 replies
  • 0 helpfuls