HRSD forum
Descritption
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

How to remove dropdown from sc_category

Hi All, My requirement is I want to remove the dropdown of catalogs.means The Overview Page should get displayed without the catalogs dropdown.All the dropdown options should be visible by default whenever he/she redirects to page. Following is the s...

PrathameshCha1_0-1697812775983.png

How to Add Quick Link in HR Agent Workspace

Hi All , I want to add data in the Quick Links on the HR Agent Workspace Page : I am in the UI Builder Section . Please find the attached image for clarification : Also I am not able to get content id for this .

find_real_file.png
virendra123 by Tera Contributor
  • 2096 Views
  • 3 replies
  • 0 helpfuls

Reopen or create a child case for a closed HR case

Hi Team, We have got the below requirement from the client. Could you please help on achieving either one of the 2 solutions as asked: An email comes in on a closed case; instead of placing the email in the closed case – can there be functionality to...

UI action to Import Records into Table (Bulk Upload)

Hi allI need to create a create a UI action that let users download an Excel Template and  import Multiple Records into a Table (Bulk Upload) just like the  ServiceNow OOB  import feature. How can I achieve this? Any insights on this is appreciated.T...

Madhan007 by Tera Contributor
  • 398 Views
  • 1 replies
  • 0 helpfuls

Enable AI search in Recommended Actions for HR Agent Workspace?

Is it possible to enable AI search in Recommended Actions for HR Agent Workspace?I know in the CSM Workspace it is possible but it does not seem to be possible for HR Agent Workspace because the UI builder page 'Recommended Actions Expanded Search' d...

justd964 by Tera Contributor
  • 335 Views
  • 1 replies
  • 0 helpfuls

All HR Services need to be display in HR service field in HR Task

HI Community, Im new to HRSD, I have a requirement while creating a new HR Case in HR services we have nearly 80 options but while creating a new hr task for that hr case there is only 12 option display in HR services.I need to display all 80 options...

suuriyas_0-1753882343105.png
suuriyas by Tera Contributor
  • 453 Views
  • 1 replies
  • 0 helpfuls

Resolved! Unable to find the changes I made in customer updates table

I have created some test contents in this table "sn_cd_content_base", and moved these to production instance, I need to delete them now, however while trying to delete/inactivate these I could not find these changes anywhere recorded, can anyone help...

HRSD template

Hello Team, I created a HR template and using it in a HR task but the thing is all fields that I added are coming in the case but the two fields which are not coming are rich description and description.can any one suggest what is going wrong here? 

Ashutosh4 by Tera Contributor
  • 488 Views
  • 4 replies
  • 0 helpfuls