HI all,I have a requirement where I need to trigger the activity from one of the activity set of life cycle event only when the subject person termination date - notice date +1 is less than notice period .I want the HR task to be triggered only when...
I am trying to explore external content in AI search.Is it possible to search content inside the attachment which is stored externally and then show it on portal search result.
Hello, I recently had help with auto-filing a form date field, using Script Include and Client Script.As an Admin Testing, it works perfect. However, when I test as a Manager (non-ITIL nor Admin), I get these many errors. How do I get rid of these...
Hello,I know that what I've written is a bunch of nonsense, but I am horrible at scripting and I would really like some help. My goal is , once I type in a User (subject_person) to auto-populate my form field (appraisal_due_date) with the information...
I have Link button widget on a page. How can I restrict the button to a certain role. I have 2 buttons and want to restrict one button to a role. How can I do this?
Hi All,I have created a custom COE which extends to sn_hr_core_case table. When I tried to create a case from HR workspace I see some related list and UI action missing in custom COE. Here is the comparison between OOB COE and custom COE**OOB COE**Cu...
Please describe the security set on the collaborator field for employee relations cases. How can I add individuals outside of the employee relations team as a collaborator?
Hi Experts, Anybody aware how we can configure this chat inbox pop-up? We have the requirement to add Queue name to this tile. Please advise. Regards, Arpitha G
Hello, I am trying to auto-populate a form field (appraisal_due_date), based on the selected USER on a form that I'm developing for HR.The field that I want to grab the information from is on the HR Profile. I can't seem to click on any of the HR R...
Hi,Please help with the issue that we are facing in production. I had to change the trigger of an existing activity set from 'Combination' to 'Advanced Script'. Everything seemed to work fine. But for some reason, when for existing HR cases that are ...
Hello everyone,We have this requirement to set trigger condition for one of our activity set.Activity set only trigger when variable(u_sipr_email_required) is answered yes.New to Dev, here is my script below (function shouldActivitySetTrigger(parentC...
Hi experts, our team wants to create a UI Action button on a case table that allows a user to preview a filled out pdf before generating the pdf. Two questions to this: 1) is this possible and more generally 2) how does the preview function work in...
Hi, We are trying to align our SLAs globally. Currently it's all set up separately per region. Has anyone set up their SLAs in a global level? How does it look like? Appreciate any tips and best practice from anyone. Thanks!
Does anyone know how to duplicate the entire HR Agent for Configurable Workspace? I understand we are meant to make variants of the various pages rather than manipulate the OOTB workspace, but I'd like to duplicate the entire workspace as a whole and...
In Native UI we can see if more than one person is viewing the case.we can see who all are viewing at the same time How to enable the same in Agent Workspace Washington version.
