I want to change the OOTB function that allows a feedback comment to also add as a comment on the article as it will create too many emails and noise. I have an email notification that triggers when a feedback task has been assigned to me but with th...
Hi Team, The Delegate Approvals are not showing in the ESC portal for the end user (snc_internal) and it is showing errors in portal. Please find the attached screenshot for your reference.we are using the custom widget for generating approval and de...
Interaction tables should need to behave same as HR case tables where only the member of the Assignment Group have access to see the interactions which are mapped to that Assignment Group and also the Supervisiory group of that AG. The member where w...
Hello community in the HR Module especially on OnBoarding i have a task where in the rich description of the template i use ${parent.ref_sn_hr_core_case.subject_person_hr_profile.sys_id} to get the hr profile of the subject person in the parent case ...
Hi, I have Doubt it is possible to migrate Document form Servicenow(Employee Document Management) to Workday Application. By Using Scripted Rest api or Workday Hr Spoke.
Hi Team, Below tags (red/yellow/Green ) in HR workspace can be configured or its within UI builder?I need to add new tag as recently updated.
I am learning HR module ,can anyone please send real time stories for practice
Hi All, I have a requirement to assign HR Cases to agents on round robin basis. I tried to implement AWA for same but it seems not feasible in this case as it requires agents to be marking themselves available through HR Agent workspace, then only ca...
Hi All, I am currently working on an HR journey and was wondering how I could apply an email layout to a Notification Activity in the Journey. I see that "sn_hr_core_email_content" doesn't have the Email layout field unlike "sysevent_email_template."...
Hello Community "I have a doubt that if a hr lifecycle case is being created and it has field named "location" whose data is being populated from a custom table field. Whenever there is data being created in the custom table then it also creates a HR...
Hi Everyone,I have requirement let say we have list incident records and i have selected few incident,let say 4 records are selected, they are redirected to a new page displaying those records in a list formatcan someone help me?@Ankur Bawiskar
Hi All, Did anyone configured / implemented dashboard or report in PA that show average time taken to assign an hr case to an agent? Since there is no direct way to identify time stamps for assigned is filled, I would like to know if somebody has don...
I have an employee form that a manager fills out and I want the fields they complete on the form to be copied over to case record. I set up the Mappings but it is not updating the case. I set up the filter conditions on the case as HR service = Reque...
Hi,I wanted to see if anyone has an idea for the following challenge:I have a Lifecycle Events Case which has an activity with an HR task template of type HR Service. That activity is assigned to an end user who opens the HR task in EC, enters some d...
Dear Team,The integration will use IntegrationHub and the SuccessFactors Spoke to securely connect and pull data such as employee name, email, title, department, manager, and employment status. The data will be retrieved via a scheduled flow and stor...
