Hi Community, I'm automating HR group membership:User requests group access via catalog item.Group manager approves (configured with Service Activity and working fine).Flow adds user to group (not working).The flow fails when creating a record in sy...
Hi, I am using ER application and "Report misconduct".I don't know when but "Report discrimination" these days and want to know what is the difference between these.I have checked Docs and it is saying "You can use the Skip verification feature when ...
Hi all, I'm working on a journey that contains a lifecycle event. The journey is triggered by a record producer that, among other things, has a reference field to select a user from the user table. I would like to make this user the subject person of...
I am looking for reference or suggestions on how to leverage Employee Relations (sn_hr_er_case) and related functionality to manage interactions with Work Councils in EMEA.I am thinking of using the Interview related table and functionality to track ...
Hi All, we are setting up the portal to allowing users to submit on-behalf of someone else. Examples, manager are able to help their employee to submit a request in the ESC. In this case, the manager will be the Opened for and the employee will be th...
Hi All, Is their a possibility to report on the previous assigned to user on the HR Case, basically I am trying to create a report to get the details of the user who was assigned to the HR Case previously. We dont have the metrics and I am trying to ...
Hello Everyone, Could you please help on my below issue. I have upgraded my PDI to Utah and when i search any knowledge article with Knowledge Number in ESC on browser HR search bar i could the KB article with editable access. When i search with any ...
create scripted rest api from workday json format users information then look up formatching identi field is xif found, check look up is not particular life cycle event of off boarding,if found check data in payload rescinded is yes from json then re...
We are integrating ThousandEye and ServiceNow via OAuth Authentication using Custom webhook in ThousandEye. In order to get token from Servicenow, ThousandEye redirects to Servicenow Instance and login via the Integration user. Since, there is SSO en...
Hi Team,When I submit a record using a Record Producer, the case state is automatically set to "Closed Complete." It was working fine before, but now it's not. I've tried debugging with no success.I checked at the HR Service level, but there's no tem...
Hi Community,Can we have indicator(red dot or anything) in attachment icon so that agent can have an understanding this particular case have attachment with the help of that attachment indicator.Any help is really appreciable.Thankyou.
Hi experts,How can we update the note present above PA widget in PA dashboard. I'm unable to find how and where this note is added. TIA
Hi community,I added a Data Visualiser component for HR tasks on the landing page in UI builder for Agent Workspace for HR case management.However, the component's background is grey in colour similar to the page background. All the other existing co...
In portal under journey overview how can we hide the cancelled hr tasks to users.
Hi, I have created catalog item('ABC') and now I'm creating flow for that. When catalog item request has been submitted then it should create 4 catalog task and we are having one field in catalog item that is supplier category that is choice field i...
