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Resolved! Missing HR Services in Xanadu

I recently did a clean install of HRSD on a new PDI with Xanadu.   I noticed that the Tuition Reimbursement Request and Verification of Employment HR services are missing.    I couldn't find anything in Docs about these two services being deprecated....

Resolved! Onload catalog client script not working

I have created a Onload Catalog client script retrieve the first date of current month and below is the code -script include script -     getEffectiveDate: function() {        var currentDate = new GlideDateTime();        // Set the day of the month ...

gtgauravtya by Tera Contributor
  • 798 Views
  • 4 replies
  • 0 helpfuls

Resolved! In HRSD, can we perform org transfers?

In HRSD, can we perform org transfers? Eg. If John is reporting to Smith, and he is now supposed to report to Glenn, can we do this kind of org transfer using this module?

shaikhsana1 by Tera Contributor
  • 492 Views
  • 2 replies
  • 1 helpfuls

Predictive Intelligence and Custom Case Field for HR Case table

Hi team,Need to create a new custom case field for the HR case table called 'Description_HTMLSanitized'?Then, need to create a script to iterate over all HR cases in past 6 months and then copy description field, remove html tags, then copy the sanit...

Barathk by Tera Contributor
  • 491 Views
  • 1 replies
  • 0 helpfuls

Attachment Visibility Issue on [hrm_ticket_page]

We are encountering an issue on the [hrm_ticket_page] where attachments are not fully visible to end users under specific scenarios. When impersonating a user (e.g., HRSC Training user) in production, the Attachment tab on a case appears empty, despi...

himanshubar by Tera Contributor
  • 732 Views
  • 2 replies
  • 0 helpfuls

Resolved! Future plans replacing Employee Experience Packs?

Hi!Does somebody know how useful Employee Experience Pack are still? When I read information about one of the Experience Pack, it says that packs are no more updated and there is a link to Community post but I am not able to open the article (Access ...

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Tiina by Tera Contributor
  • 730 Views
  • 1 replies
  • 2 helpfuls

Unable to add parent field in HR case form related list

Hi Everyone, Can someone please help me on the below issue, Unable to add the parent field in HR case form related listfrom gear icon i can see the parent but its not showing on related list Please help me to add parent field in HR case,Please help t...

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nikhitha24 by Tera Guru
  • 352 Views
  • 1 replies
  • 0 helpfuls

Resolved! Lifecycle Events Task Populating Record Producer Variables

If a manager is completing a Lifecycle Events task (Child HRT for Parent LE Case) for their new hire, is there a way to get the New Hire (Subject Person) of the Parent LE Case populated in a sys_user reference variable on the record producer that tri...

asuthe by Tera Contributor
  • 1886 Views
  • 4 replies
  • 3 helpfuls