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Doc Templates - esignature assigned to groups rather than individuals

Hello, we have the following requirement and are unsure if this is possible or how to achieve that. We are having a lot of contracts created on monthly base and a high number of HR people, creating and signing that contract. At the moment we print th...

MaxPj by Tera Contributor
  • 731 Views
  • 1 replies
  • 0 helpfuls

HRSD

How to update PTO borrowAdd UI action resume waiting for approval , this UI action should be added to PTO exception intake form and employee experience intake form HR cases.When the user clicks on the UI action resume waiting for approval the HR case...

P1234 by Tera Contributor
  • 738 Views
  • 1 replies
  • 0 helpfuls

LIFECYCLE EVENT and DRAFTS not connecting

We have a lifecycle event that facilitates a promotion process. This requires different personas to complete tasks in various phases (per normal lifecycle event/journey behaviour).We have enabled the ability to create a draft on a record producer (Re...

Resolved! Make sn_hr_core_case_operations commented notification

Hi all,I am looking at the OOTB `HR Case Comment` Notification and I want to make one for the `sn_hr_core_case_operations` Table but I am not sure if this event will capture it, I need to make a new event, etc.Any ideas how I can make an email Notifi...

CCSF-Syd by Tera Expert
  • 1092 Views
  • 1 replies
  • 1 helpfuls

Report on Knowledge Article Approver State

Hello, I am writing a report on the kb_knowledge table and would like to bring in the State from the Approvals tab at the bottom of the article template. Can I dotwalk to bring this into my report? Where would I find these details, or do I need to us...

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JD292 by Giga Guru
  • 806 Views
  • 1 replies
  • 0 helpfuls

Resolved! HRSD knowledge

Hello! After I finish the HRSD path. I need more knowledge about what's HR. How can I obtain more knowledge about HR area to help me understand process ? Thank you

fernandopk by Tera Contributor
  • 1497 Views
  • 4 replies
  • 1 helpfuls

Knowledge Updates

Does anyone know of a way to set notifications to show what is actually updated within a Knowledge Article when edits are made and published?  Currently, we only receive an email notifcation stating that there has been an update, but there is nothing...

rhoffecker by Giga Contributor
  • 814 Views
  • 3 replies
  • 0 helpfuls

HRSD Activity

Im new to learn HRSD : How to implement Knowledge author i want to hide all the Non-HR can & cannot read criteria from the HR knowledge bases HR All Employees & HR Agents so that this can prevent the incorrect criteria from the being selected. Alread...

Error While attaching files into ER HR Cases

Dear Team,Our Employee Relations users are using on ER HR Cases and they are attaching documents into HR Cases, documents are getting attached to HR case but they are getting below error messages. Unable to identify source of the Read operation on ta...

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_Samay by Tera Expert
  • 1191 Views
  • 3 replies
  • 1 helpfuls

HRSD activity

HRSD how to implementAs a knowledge author I want to hide all the non-HR can & cannot read criteria from the HR knowledge bases (HR - All Employees & HR - Agents) so that this can prevent the incorrect criteria from being selected. Any idea how to bu...

Ram012 by Tera Contributor
  • 925 Views
  • 3 replies
  • 0 helpfuls

Resolved! HRSD Employee Relations

Hi Friends,Looking for some help into HRSD Employee Relation HR cases and HR Agent Workspace.We are using a record producer to create employee relations HR cases, all of the provided variable’s details are getting generated and stored into Descriptio...

_Samay by Tera Expert
  • 4421 Views
  • 10 replies
  • 5 helpfuls