Bulk case creation issue HR module

abirakundu23
Mega Sage

Hello All,

In our instance ,i have tried for bulk case creations. i am not able to find out records as per request and state shows Ready. After creations record are shows in user table or Hr profile table ??

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6 REPLIES 6

Hi Filipe/ Ahmed ,

Any job is running in backend for bulk case creation. Its status shows ready after submission of record after that it shows completed.  I have used following steps for bulk creation. Is it correct ?

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Hello absnow,

In previous version there was a job running in the background to create the cases. That solution is deprecated and was replaced by an event queue for asynchronous processing of the hr case creation.

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You can get more information here:

https://docs.servicenow.com/en-US/bundle/sandiego-employee-service-management/page/product/human-res...

Hope this answers your question!

Please, don't forget to mark my answer as correct if it solves your issue or mark it as helpful if it is relevant for you!

Best Regards,

Filipe Cruz