Bulk case creation issue HR module
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-20-2022 09:31 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-20-2022 10:44 PM

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-21-2022 12:39 AM
Hello absnow,
In previous version there was a job running in the background to create the cases. That solution is deprecated and was replaced by an event queue for asynchronous processing of the hr case creation.
You can get more information here:
https://docs.servicenow.com/en-US/bundle/sandiego-employee-service-management/page/product/human-res...
Hope this answers your question!
Please, don't forget to mark my answer as correct if it solves your issue or mark it as helpful if it is relevant for you!
Best Regards,
Filipe Cruz