Change RITM State Based on a Date/Time catalog variable
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10-17-2023 11:49 AM
Hi, I'm struggling to find a way to set the RITM state to 'Resolved' based on reaching of the the actual date of a date/time variable. What is the best way to do this?
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10-17-2023 12:00 PM
Hi Nicolas,
You can try using 'Wait for condition' in the workflow for the request.
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10-17-2023 01:56 PM
Hi Jaspal, thanks for the sugestion, but does the item catalog variables works for the wait for condition action?