How to hide the newcenter menu item in the mobile application

[poornima batchu]

After upgrading instance to vancouver we are seeing a newscenter menu item in the mega menu bar..after inactivating this menu item it was disappeared from desktop portal but it is showing up on the mobile app. How Can I hide this in the mobile app

[shloke04]

Hi @poornima batchu ,

Ideally if you are able to hide this from Desktop view, it should go away from Mobile as well. Can you try clearing the application cache in mobile and then logout and do a fresh login and try again.

OR you might have to restrict it at a widget level say based on role. Please check below widget which controls the News displayed on the mobile:

https://instance.service-now.com/nav_to.do?uri=sp_widget.do?sys_id=914abc314341211039c01317bab8f29b 

Replace "instance" with your instance name

https://docs.servicenow.com/bundle/vancouver-employee-service-management/page/product/employee-cente...