How to trigger an event from flow designer for HR case?

[Deepika61]

Hi All,

Actually i have created a flow designer for approval for case, when ever case created it goes manager approval, when ever it rejected i need to send an email notification to user?

So need to trigger event from flow?

Please help me to complete this 

Thanks 

Deepika

[Danish Bhairag2]

Hi @Deepika61 ,

Please follow the steps in mentioned article

https://www.servicenow.com/community/now-platform-articles/fire-an-event-via-flow-custom-action-guid...

Thanks,

Danish

[Deepika61]

Hi @Danish Bhairag2 

Thanks for the response

Basically i have created flow in HR scope  and created a custom action global scope

I have tried your steps, i have created custom action , but when i tried to call it intlo my flow, i am not able to select event name 

[Danish Bhairag2]

Hi @Deepika61 ,

Can u try creating your custom action in HR scope & check.

Thanks,

Danish

[Deepika61]

@Danish Bhairag2 

i have tried, basically when i create action in HR scope , i am unable to find "sysevent " table, so for that reason i created in global scope