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Resolved! Unable to Request a PDI Instance

Hello! I released a PDI Rome instance I had, and now I cannot request for a new instance. I tried for the two versions available for me (Rome and Quebec) and both doesn't seem to work. I get the following message after requesting the instance: "We we...

Workflow is not loading.

I am not sure why my instance is not loading a workflow on the drawing canvas. When I open the workflow editor and just choose any workflow from side pane, it is showing as "Loading" but nothing is happening.Nothing is happening after that.

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Not allowing to change password

I cannot change my admin password, following error is displayed each time with new prq# Change Password Error Error updating password Reset request number PRQ0001007  

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Community Alums by Community Alums  
  • 1675 Views
  • 12 replies
  • 3 helpfuls

flows are not executing

Flows are not executing, under the flow execution section there are empty entries and when I click on them the message Waiting for flow execution data is displayed with a refresh button, when pressed nothing happens.  This is occurring on my personal...

efinney by Kilo Contributor
  • 1369 Views
  • 6 replies
  • 1 helpfuls

Resolved! Cannot Access HR Module via My Developer Instance

Hi All,I am trying to access the HR module (any part of it) via My Developer instance however I get security constraints. Facts:1. I am an admin on my instance2. I activated ALL Human Resource pluginsIssues:1. All of the HR module are hidden from bot...

Sofija by Giga Expert
  • 3402 Views
  • 7 replies
  • 2 helpfuls

Resolved! invalid password?

After logging out or letting a developer session lapse, when I try to log in again to my developer instance (dev68618) I get an error saying my password is invalid (it isn't).  This has happened multiple times (sometimes resolves itself later) so tod...

Resolved! Logged in user 'mid.server' does not match configured user

We recently cloned our live instance back to our dev environment. Now, when I go to the mid server, I get an error message saying : Logged in user 'mid.server' does not match configured user Im thinking that although the mid server didnt get cloned, ...

matt_a by Kilo Guru
  • 1776 Views
  • 6 replies
  • 0 helpfuls

Resolved! Continuous Improvement Management (CIM)

I would like to enable the Continuous Improvement Management (CIM) module on my personal instance.   Is it possible to update my London-based instance (dev15870.service-now.com) with the ITSM Professional SKU and activate the plugin? Thanks in advanc...