Hello Community Members,I am learning ServiceNow scripting and want to develop a deep understanding of GlideRecord and GlideAggregate.I am looking for reliable learning resources, documentation, or practical examples covering all important methods, i...
I have created a custom email client template in my pdi which uses the London version. I would like the subject to be set using an email script. I am able to set the content of the email client template using the following for example: template.print...
Can we set a subject in Mail Script for Email Client Template (sys_email_client_template) . Tried below
I am trying to dynamically create the subject of a reply email to populate based on information from the case. I am using the Email [sys_email] table so I'm able to capture the email chain in the reply. I want the case number as well as the short de...
Hello there, I am trying to run an email script to add the current month to the subject, but it won't work. Any idea why ?I'm calling my email script in the HTML field of the Email Client Template. It should be running when a user wants to send an Em...
Hi Everyone, I have been waitlist from past 7 days still not activated for Brazil, Zuric and Australia as well, I am not getting what could be the reason, how long it takes to activate it ?
Hi everyone, In Project Workspace, the reference fields on the creation forms for financial records don't show the magnifying glass, so I can't open the lookup list and browse all available records. Clicking the field only shows "Recent Selections"; ...
Good day. I am creating a smart assessment using a flow against the pm_program table. I am having an issue setting "Assessors" via a script. I would like to combine the program_manager and additional_assignee_list fields as assessors. Tried vario...
I'm facing an issue in Production with a Resolver Task Creation flow that uses Predictive Intelligence for Flow Designer.The functionality works successfully in Dev, Test, and Beta, but fails only in Production.When the Resolver Task button is clicke...
Hi Community,I am working on a Service Catalog item in ServiceNow called Software Access and Requests. When a user submits a request, a Catalog Task (SCTASK) is created.Currently, we are migrating the existing legacy workflow to Flow Designer. In the...
Hi I opted for Zurich instance it went to waitlist. Till now it is in waitlist, can you please suggest when it will be assigned to me. For my team some are already got their instance except me. If support is there please release an instance to me a...
I have a requirement to implement a weekly email digest.We have a custom table ABC that stores audit records whenever an Incident is created or updated. A separate record is created in the ABC table for each field update. The table contains the follo...
HiI am trying to find out if it is possible to assign multiple tickets to a single resource. I currently have to go into each ticket and assign it manually.Is there any way that I can block select and assign all selected tickets in one go?Kind Rega...
Hello All, We are trying to integrate servicenow with Workday using the workday Spoke. Currently we are getting the below error message when we try to use the spoke- Get Worker profile. We got confirmation from Workday team that the credentials are...
Hi everyone, I’ve been working on a browser extension that gives a single-pane view of custom scoped apps across instances. Igloo shows, for every app, which version, branch, and commit state is on each instance (dev, test, prod, etc.), whether t...
