Hi all, I am following the SNOW University course on Reports. While following Lab 3.2 - Distribute the Reports, when I download the report, it appears as the attached reports instead of displaying the 'All Incidents by Location' report with the chart...
Hi everyone,I’m having an issue with a Lookup Select Box variable on one of my catalog items.I have a Category variable and a dependent Subcategory variable that is a Lookup Select Box. The Subcategory is using a reference qualifier to dynamically qu...
Hello Folks There seems to be an issue with the ServiceNow Tasks Module's "Tasks Task" where the instance won't validate, even though the steps are 100% complete. The previous instance was validated and I even redid (include validated) the previous ...
Hello. I created an extended table from the task table for a specific function in my company.I created a specific role and ACLs for the table without admin override to ensure that only those who have this role can read, write, modify, and delete reco...
We just moved our servicenow instance to fedramp. We are now getting the same error on an portal page: There is a JavaScript error in your browser console. I've looked at the code and I think this is the error that's cause it to show up: <meta name="...
In Service Operations Workspace, when you click on Home Icon and select any Dashboard to open any report/record, it will let u do so while staying in workspace. However, when I am using the Dashboards Icon to do the same, it is opening the record out...
Hi,I have created a portal for external customers, they can create the incident using the record producer in the widget. but when I am showing the incident records which they are created on another widget, they are not able to see it, actually while ...
How to best preserve delegated developer permissions configured in sub-prod environments such as e.g. DEV, so that when performing a clone of PROD down over the DEV environment. The delegated groups or individual developer associated permissions are...
Hi All,Could you please let me know which are the backend tables that holds the Manage Developers (Developers/Groups) and it's permissions for the related application scope. Thanks,Raghu
how to deactivate only this filter option not others in list view ?
Hello, I'm wanting to make adding an attachment to the playbook activity mandatory. As in the User can not move on to the next activity until an attachment is attached and a notification pops up informing the User of this requirement. Does anyone kno...
Hi Community,I have a scenario where:Certain catalog variables are hidden on the Service Portal but visible on the Requested Item (RITM) form.After the RITM is submitted, I need to:Send a notification based on the selected choice in one of the RITM v...
I have completed CIS SAM course and got voucher but when I am trying to schedule exam using NOW University it is showing CIS – Data Foundations (CMDB and CSDM) is prerequisite to complete.Earlier it was not mandatory if I am not wrong.
See example below, where I'm hovering over the '2-medium' value for the 'Urgency' variable and the "hover color" is to dark to actually see the value, please assist.
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