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PDI predictive intelligence similarity solution

Hello: I am trying to configure and train the Similarity model in my PDI to find similar projects (SPM). I've downloaded/updated the plug-ins and created the minimum number of project records. As you can see from image there are no progress bars. QUE...

E Chow by Tera Contributor
  • 1137 Views
  • 3 replies
  • 0 helpfuls

AI SEARCH ACL LATE BINDING

Hello, We are experiencing  "AclLateBindingResponseFilter" error on our environment after we have enabled the AI SEARCH.But we are not able to troubleshoot what is this error mean.Does someone have any idea how i can resolve this?levelmessagesourceEr...

Wizard by Tera Contributor
  • 755 Views
  • 2 replies
  • 0 helpfuls

AI Search Triggers

Is there a way to make a custom fields available as an AI Search Trigger? Our user profiles have a field indicating which business unit they are apart of. Being able to us this field would allow greater search personalization.  

Sawyer by Tera Contributor
  • 427 Views
  • 2 replies
  • 0 helpfuls

Resolved! AI Search Results Facets

Hello all, I am using the OOB Facet Results Search Filter with AI search.When two or more facets are selected no results are shown.Is there a configuration for letting me select multiple facets and view the filtered results? Also, as shown below, whe...

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Daniel24 by Tera Contributor
  • 1180 Views
  • 2 replies
  • 1 helpfuls

Resolved! Task Intelligence - Training Error

Hello,I am trying to set up and run a model in task intelligence.  This model is erroring out.  I have tried changing input/output fields but its the same error each time.  Is there a place to see what the exact error is?  How do you solve this error...

sshah16 by Tera Contributor
  • 1828 Views
  • 8 replies
  • 4 helpfuls

AI Search on PDI

Hi, I requested an AI search two days back, and it's still not activated. Can Someone please help? Here is my instance: https://dev195999.service-now.com/ Thanks,Pavan.

Pavan Dev by Tera Contributor
  • 611 Views
  • 2 replies
  • 2 helpfuls

Resolved! Reporting on sn_piwb_itsm_conte_dbv database views

I have created 3 models to predict category, configuration item, and Assignment group for incoming Self-Service incidents and are then leveraging flows to take action on incoming incidents. This is all working as intended and focus has now shifted to...

qprinsloo by Mega Sage
  • 726 Views
  • 4 replies
  • 2 helpfuls