new clustering configurations with term frequency-inverse document frequency
what are the new clustering solutionsfor point number ->3 where can we find them
Forum Posts
Target Solution Coverage
While running the clustering solution, by default 50% of the records are considered for training the solution.I tried using the Advanced Solution setting : Target Solution Coverage = 60%/80%/100%.The records which were excluded from training the clus...
Resolved! What algorithm ServiceNow uses for its Predictive Intelligence?
Which type of algorithms ServiceNow uses for predictions, in Predictive Intelligence?For Classification solution which machine learning algorithm ServiceNow uses?For Similarity solution which machine learning algorithm ServiceNow uses?For Clustering ...
Can we integrate SNOW with external AI system to do the things which Predictive Intelligence can do?
Is there any option to integrate ServiceNow with external AI system to do the things which Predictive Intelligence can do? If Yes, then what is it? Any help will be appreciated.Thanks,Pooja Devkar
DocIntel Stuck in loading screen
Hello, I've been setting up a new use case for invoice records and at begining it all worked well. But since a couple days for some reason when I try to use a document task to check the learning in "open in document intelligence" it gets stucked in a...
Image/Facial Recognition in Servicenow
Hi All, We have a requirement where we need to do Image/Facial Recognition on the photos attached to a catalog item. Reaching the community to see if anyone has any idea on this or have any clue how this can be done. Thank you.
Resolved! Walk-up experience - can we have 15 minute slots instead of 30 minute slots
Hi all With the walk-up experience appointment configuration, it seems 30 mins is the shortest slot we can configure, yet in screenshots of other people's instances on forum articles I've seen they're able to configure shorter 15 min appointment slot...
Show External Results through AI Search using Rest API in Virtual Agent
I have Rest API details and want to display the results on Virtual agent using AI search.I have been following one community blog: how-to-bring-external-content-into-ai-search and one of the step requires Data Stream action to be configured but we do...
Is there any cost or license required for install AI for virtual agent
Is there any cost or license required for install AI for virtual agent?
Resolved! Classification PI model is getting failed in Training Phase
Dear Team, I have been working on developing a Noise and Non-Noise PI classification model for our alerts records. However, I have encountered an error during the training process. I would appreciate assistance in understanding and resolving this i...
Enhancing ServiceNow's AI Capability: RAG (Industry knowledge Base) + NowLLM
Hello, I'd like to suggest something regarding the AI Capability of ServiceNow. It is widely acknowledged that LLMs represent both the future and, to an extent, the present. However, the current NowLLM is not equipped to meet industry-specific needs...
Resolved! Process multiple Docs in DocIntel
Hello everyone,I am new to ServiceNow and Document Intelligence.Working on a use case where I need to extract the Fields from PDFs and use the extracted value in other application.Hence attempting to use DocIntel (to extract the fields) and RPA Studi...
Is it possible to train the Now LLM with data and codebase of any specific application ?
Let's consider an application that handles mobile SIM prepaid recharges or postpaid bill payments.If I intend to provide the application's data and codebase to an LLM model, what additional inputs could be useful? I aim to generate playbooks in YAML ...
Configure AI search Genius result EVAM template to show button
Do we need to create EVAM template to show AI search Genius result in Service Portal? Or it is tied to a genius result by itself?If yes, then how can we configure the AI search genius result EVAM template to show cards like Genius Search result in th...
Cannot get incident predictions in Service Operations Workspace (Task intelligence for ITSM)
Hi everyone, I'm experiencing an issue with configuring additional fields in recommended actions for Task Intelligence ITSM. Does anyone know how to resolve this? I referred to the article to configure 2 additional fields called "Symptom Category" an...
