Hi Everyone, Just like record producer configuration we have module to configure ai search for record producer, do we have a way to configure ai search for catalog item. I want to show related articles on catalog item using ai search but not able to ...
We recently installed Patch 11 for Yokohama and have used Task Intelligence for a while now.With the Patch 11, this annoying message appears in the SOW when creating an incident.The team closes the message, populates the two fields mentioned using th...
Hi all,The last time we retrained PI on our instances was a couple of years ago. Do I need to exclude the classes before I retrain PI ? Thanks
We recently migrated from Zing to AI Search in our dev instance. I noticed that AI Search no longer presents the "recently searched" terms in the preview that pops up below the global search box. AI Search also does not show "recently viewed" in th...
We are using the Exernal Content Connector for SharePoint Online.We are receiving an error message on the 'Connector Details' tab when we try to connect to SharePoint Online.This is the error message.AADSTS50027: JWT token is invalid or malformed. Tr...
I am Anmol, an AI manager at Sugarlab AI, and after long-term observation of AI generator performance across different platforms, I keep returning to the same unresolved questions. Do Most Platforms Optimize for Demos Rather Than Durability?Initial o...
Hello, I have created a Document Intelligence use case for demo purposes. However, I am facing an issue where the fields are not auto-populating after attaching the document.Currently, the extracted values are populated only when I manually open the ...
HiI am working on a document intelligence solution used to for Account Payable Operations. The document intelligence has been set up and works. But I have the requirement of adding a new field and can't seem to figure out how it works. So far I have ...
Hi all.I have installed all the required plugins for the predictive intelligence and roles Aswell but still i was unable to find the predictive intelligence in my application navigator.can anyone suggest me the reason for this issue
Hi All,Need your help for below issue.We are working on bringing external content from SharePoint using "SharePoint Online Search Connector".We are able to get content of site, drive, permissions and indexing also completed.In index file flow its sh...
Hi Team, Request your help in adding a new component side panel just like Record Information to display the Location field (present on the form) data in CSM Workspace. Thanks in Advance.
Hi, Is there any power point slides provided by ServiceNow which is useful for workshop?I have searched Now Create but I could find only PDF implementation guide.I would like to find the document to show the overview and fanctionality of AI search so...
Hi,I was trying to leverage the 'Similar Articles (ML)' to search the duplicate articles.For my surprise this was not showing any results. However when I was using the 'Search article' option, I could see the results. How can we fix this?Please refer...
We have Now Assist Multi-Content Q&A Genius Results enabled for our search in Employee Center. Some users have noticed that when they perform a search, the results take a few seconds to load. During this time, the response appears in chunks (section ...
Currently when using the Search function, you will type in a word and it will search, if you attempt to type in a new word and press enter it will not update the search with the new word.I found out that the search function works fine for this -https...
