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Approval emails in ServiceNow

ServiceNow is doing great work in enabling enterprise digital transformation. To make sure that the work gets done 'the right way', approvals are required. In ServiceNow, we have the opportunity to not only digitize the approval process but also auto...

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rohan raj2 by Tera Contributor
  • 16411 Views
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  • 2 helpfuls

Data Modeling in ServiceNow

Just posting this, as I work to get an understanding of data modeling on the platform.  Feel free to add, correct, etc.. Understanding data modeling in ServiceNow is crucial for designing scalable, efficient applications that meet business requiremen...

Avoid duplicating attachment - GlideSysAttachment.copy()

We often come across a common business requirement that is to make the attachments available from one table to another. For eg. Attachments from RITM (sc_req_item) table to Approval (sysapproval_approver) or Catalog Task (sc_task) table. We all are q...

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Problem Management and 10 steps to making it successful

  Problem Management and making it successful   Why is Problem Management important? The goal of zero-incidents to improve the resiliency and efficiency of enterprise IT is one shared by many. This becomes harder to achieve as enterprises adopt new ...

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7 Signs your company needs an IT Consulting Service.

A growing business is unquestionably a great joy for your organization and massive envy for your opponents. But, there is another side to this coin. When a business climbs upward, formerly mentioned purposes and benchmarks become immaterial. The part...

UI ACTION to create a parent incident on the basis of selected records[act as child incidents] from table || Many to One or One to One Relationship

USE CASETo create a parent incident on the basis of child incidents selected in the incident table by clicking a button in the banner with many to one relation(i.e. for multiple incidents selected one parent incident to be created).The button can be ...

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eumak by Tera Guru
  • 6275 Views
  • 6 comments
  • 5 helpfuls
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