I have a requirement to do the impact analysis in the change request form. Based on the questions answers will have some value and based on that impact needs to be calculated ( Similar to that of Risk Assessment). Looking for support..
Hi, I need to populate list field ( field name- category) dynamically, based on selected value on drop down( field name - type), I have wrote the following reference qualifier. But the issue is I need to get the selected value to u)type field dynami...
Hi, When I open a calculated application service form from the list view then the view is by default to some custom view "additional info" but I want that view to be the "default view". I am unable to set the view to default view for this form. I hav...
I need to add condition in the filter that Problems with Proactive state should not show when a user clicks on My Groups(S) work module.
Can someone please explain how to create cascade filter step by step. gone through this below link but not sure which table I need to choose on step 3. https://community.servicenow.com/community?id=community_question&sys_id=ee9bd954db730cd4feb1a851ca...
How to get data from multiple tables in widget which are child to task table?
Hi, We are setting up MIM in our instance, wants to know how Distribution List and communication plan needs to be configured.
Hi Team, I've an requirement, when I click on button on email it should send email to our instance. I've email script and script inculde in place. But how to call email script in button. Notification Preview: Source code: Email script that ne...
Hi All, Actually For one knowledge base we have some categories, so for that every category , we have approver, So whenever we submit article for this KB, before publish we need approval based on the category? Please help to complete this Thanks De...
Hello ! I'm using the widget report on my service portal. I can display report but i want remove/disable the click on the report to avoid to display record. Just like a simple report/graph. I'm searching the solution since a moment but doesn't find a...
Hi, in the incident form, the value for pos environment is showing two different values in the form view and in the list view. Checked everything, there is no problem with dictionary entry. Anyone knowing how to solve this issue? Any help will be app...
Which search engine servicenow used?
hii, I am trying to upload data into multiple tables in service now from multiple TABs in Excel sheet. is it possible in servicenow? --> if it is possible, may i know the process.
I committed my update set from dev to test instance now i'm having issues to the updated set the catalog item that i develop on dev instance does not reflect correctly to test instance. and now i have problems to back out my update set is there a way...
Hi All, I have 2 same SLA's that triggered at the same time when incident got created. Now, one after the incident got closed got completed but the other is still running. Please help on what could be the reason for the same. Below screenshot of SLA...
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