When a user goes to the service catalog in portal, they initially see Popular Items. How can this be changed so that the Can We Help You? category catalog items are displayed by default? Please see this @Ankur Bawiskar
I've been working on a catalog item for file share access. I have UI policy actions that only show the correct options based on what drive they select. I created two select boxes: 1. What drive do they need access to? (two options - Y or Z) ...
Has anyone successfully deployed the On-Call: Assign and Notify workflow to send SMS Text to an incident assignee via Twilo Direct? I verified that I can auto-assign and send a text message via trigger rules and addition of the Notify/Send SMS action...
Hi, is it possible to disable activity stream button on lists ? Button is on attached picture.
I took CSA recently and passed. Two days back I received mail as shown below When I opened my Nowlearning it is showing as below Do I need to take course and exam again by paying amount or they will issue Voucher for the same. What is the next st...
how can we add annotations to variable type checkbox
Hi. I need to grab the sys id of the submitted Attachment variable so that I can push the same image ( submitted by the user) to sc_cat item table. I am not getting the sys_id of the attachment variable. It is coming blank when I am using getValue...
i want to add calender field to my user profile in service portal
Hi Team, We have two groups dealing with same tasks so need to merge them, How can I merge them into one group. Thanks
Hi @Ankur Bawiskar I am calling GET method and fetching below response. [{ "expand": "description,lead,issueTypes,url,projectKeys,permissions,insight", "self": "https://.atlassian.net/rest/api/3/project/10013", "id": "10013", "key": "ACQ...
Can anyone please let me know how to integrate checkmk with servicenow? Do we require any servicenow plugin or create any rest API's ? All I know is, a separate user needs be created and assigned ITIL role for incident (create/update). @sachin.n...
Hi, I want to call current.sys_id from business rule to script include instead of doing gliderecord and getting the sysid. Please let me know how can I get this. Thanks, Revathi
Hi, we are facing issues with case records not auto closing as per the flow after seven days ,state resolved and auto close set to true,upon further sleuthing found an OOB BR "mark for auto close" does not set the autoclose flag since needs_attention...
Hi All, I have a question how to put the limit on any integer field. Like in a field we only put the integer value but I also want to specify that field like user can only enter min 5 digit or max 7 digit numeric value. I have already written the On-...
As a problem manager, Ability to re-analyse(re-open) a closed Problem record whereas once problem record has been re-analysed, re-analyse UI action should not visible.
