How to dot walk approving record in approval table
Hi All, How can we dotwalk and get the state of the change in approving field in approval table. Kindly assists.
Forum Posts
"Macro" type variable is not available in the choice list, when I am trying to create a new variable. HELP?
Hi, I want to add a label in bold, red color in a catalog item. Please help me? I thought of creating a new Macro and add that as a variable. But I do not see "Macro" type variable in the list. Thanks, Vaishnavi
Resolved! Variable value disappears
Hi All, I hope everyone is ok. Situation i have a catalogue item with a variable set. This variable set has a variable called "business unit" and identifies in which business unit the employee works. It is defined as a select box and values are defin...
Disable 'Leave page?' popup - service portal catalog item
Hi All, I have created a custom list collector in service portal same as OOB list collector . Its working fine I can able to move data from left to right and right to left. The issue am facing is ,Whenever I place a request after clicking check out ...
Resolved! referenceError:g_service_catalog is not defined - Portal Error
We have a custom Module in Service Portal, where we order items like hardware, software etc. Now in this Module, when the ordering Items are loaded, I am getting an error "There is an Javascript error in the browser Console"(see attacment). This err...
Resolved! Filtering the ‘Assignment group’ to display only groups for the ‘Requested For’ value.
Hi, I am having one custom field 'Opened By Group' on one of my catalog item. It is having another field 'Requested For'. The requirement is that when we select any user in 'Requested for' the the reference field 'opened by group' should show only ...
Resolved! Dynamic Translation - Default Translation Configuration "ServiceNow" is selected
Dear Experts, In our organization, we would like to use 'Dynamic Translation' plugin to translate KB articles especially and Agent conversations in the future. So we have followed the documentation and installed the plugins Dynamic Translations, Conv...
Resolved! I need to make some fields read only always on the incident form?
Hi All, I need to make read only some fields (opened, opened by,resolve,resolved by, closed) always on the form So please suggest me the best approch Thanks Hemachandra
Resolved! Need to add "Cancel" UI action button on change form?
I want to add cancel UI action on change form. whenever we click that button at in any state it should be move to cancel state like OOB process, except when the state is closed. But here it's hiding when the it is in review state also. This is the c...
Transfer data from one table to another
Hi, I'm having an issue here , we had a requirement where we created a custom table and moved all assessment instances into the custom table but the issue is the "View User's Response" UI action not showing the responses in the Custom table, is there...
Plugins list for ITSM module
List of Plugins required for ITSM
Resolved! How to activate Virtual agent in employee service center
Hi I have enabled conversations on virtual agent lite and are active in the Service Portal. How do I activate them in Employee Service Center? Thank you
How to trigger notification through flow designer
How to trigger notification through flow designer. i am not able to get notification records into "send notification " in flow designer.what is the process to trigger notification through flow designer.
What is a SCR record?
Can someone explain me what is a SCR record?
Group Types for Assignment Groups
Can someone provide a good use case for the purpose of group types, why should I create them and please provide some examples of your group types for your assignment groups. San Diego release provides the following OOB group types: Agile TeamApprov...
| User | Count |
|---|---|
| 37 | |
| 33 | |
| 20 | |
| 9 | |
| 9 |
