I have a scenario where I have 6 variables on the catalog form and 5 variables will be filled in by the end user before submission. after few approvals a catalog task will be created and the fulfiller team updated the 6th variable until they complete...
Hi, In a catalog item i have Multiple Choice field (New and old choices in multiple choice field) In that catalog item i have multi row variable set(Accessing) in that there is a field access(Multiple choice field) and choices are Grade1 and Grade2....
Hi, I am trying import date into group member table by using UserId . But i am not getting UserID in transform Map table. how we can achieve it
Hi! - I have a date field variable named change_date in a catalog item. I want to send the user an error message if the date they enter is less than the current date plus 3 days - I presume I need to do this in a catalog client script but unsure of ...
Hello,I have a parent table (table1) that extends the CMDB table. I also have another table that extends table1 (table2).I created a UI action on Table 2 that will create a record on Table1 with the data from Table2. This works without issue except t...
Has anyone tried to use the URL's generated by the copy URL functionality from an MS Office application? At my site, the URL redirects the user to his homepage, and not to the specific item. For instance, I have a link likehttps://demo.service-now.co...
Hi, In our system, we several import set runs are stuck in Running state from long time (we have few even from 2015) . How to cancel them? Any precautions to be taken? Please advice. I see from transform history that most of them are not having Dat...
Hi, Good day! we have to integrate the "openFrameAPI - openServiceNowForm" as per https://docs.servicenow.com/bundle/newyork-customer-service-management/page/app-store/dev_portal/API_reference/openFrameAPI/concept/c_openFrameAPI.html#c_openFrameAPI. ...
Hoe can I make a related list mandatory ? I tried ui policy but cannot find the option to do so .
Hi, I want the fields under variable section in the request form need to be editable once the end user submits the request for one specific catalog item. How can i achieve it? Thanks in Advance!!
Hi everyone, We have recently upgraded to Paris. We couldn't list edit for multiple records. In the list view, Iam able to select multiple records and update it. But when I open the record nothing is updated. For eg: If Iam selecting 10 records, only...
Hello, I plan to integrate snow with external system. When user submit an incident, I want to transfer snow incident to external system by calling rest api, what should I do? I plan to use script includes and business rule to implement it, I'm not su...
Hi Team, I have a requirement to auto populate the number of projects involved by a specific user. For this i have used a Multi row Variable set. I have a variable referring to Project table inside variable set. In case if the logged user is assigned...
Hi All, Is there any specific parameter in system which could help us understand whether user logged in using SSO or user name and password
Is it possible to hide the false value.below are the screen shots showing the catalog item containing the check boxes.here i have checked one checkbox only but in portal it is showing true value along with false value.I want only true values should...