In one of my requirement, the conditions I need to keep is exceeding the size of the condition text field in UI action. What is the solution for this other than changing the size of condition field
What is Global in client script ?
Is there is anyways to stop execution of businesses rules if the update Is happen from another business rules. Tried setworkflow(false) in before business rules. But it's triggering after update business rules matching the update conditions.
Hello All, Incident Survey should get triggered when incident is resolved Please let me know how to do it Regards Keval
Hi all, Now I am working on workflow for catalog item.Now i am using the join activity for all user approval completed then created the catalog task. But here If competed all user approvals the join going like as incomplete and also if before approva...
Incident is assigned to me with high priority so that form is broken in prod after making changes. Incident is creating to find the root cause.
I want to know what role should be assigned to the agent in order to work and close the incidents, requests, requested items, catalog tasks etc
I am not able to see a mail is sent to the caller once an incident is created/update in the activity stream on Incident form
We have a created a new state in problem table and that state is not showing in the flow formatter. How a newly created state will appear in the formatter Wanted to add a new state between Root Cause Analysis and Fix in Progress
I want to know how to assign a incident to a group automatically when it is created
Hi Team; I need to transfer/update software entitlement to the table "alm_entitlement " .I cerated transform map to import. While mapping through mapping assist. It is not reflecting all the fields to "alm_entitlement" in the target. Fields like doma...
Is there a way to make the url of a content item dynamic so that when it is pushed to higher environments, the url stays in the correct instance. I have added a url to a content item in the portal in the dev environment but when I push this to a high...
Hey everyone, I need to show a different hint or title to every state at incident form. For example, if I select the state as new, I want a specific hint or title to appear, if I select closed another hint or title. I tried to set different hints at...
Hi, How do I change the Container starter font on a form from a Service Portal? any help is appreciated
Hi, I am trying to add a column to the list layout for the cost centre reference field popup view, accounting to the ServiceNow KB you just have to edit the list layout. KB0686318 . It works on the OOB tables i.e. added manager column on cost centre...
