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Service Portal Onclick functionality

Hi Team, I have a requirement where i need to show users according to locations.Some how it is working but not as per the design.    Expected functionality: I want to display user records when user clicks on the button   Current working functionality...

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sinu2 by Tera Expert
  • 2168 Views
  • 4 replies
  • 0 helpfuls

Resolved! window object not working in UI Action button click

Hi I'm trying to use window object in UI Action but getting error: Uncaught TypeError: Cannot read property 'open' of null please don't ask me to enable this: glide.script.block.client.globals. Let me know if we have any alternate options function pr...

rsadhula by Mega Contributor
  • 5288 Views
  • 6 replies
  • 14 helpfuls

Resolved! Need to update the field values and submit the form onLoad

I am looking for a way to submit a form onload. I am fetching the values from a 3rd party tool via integration. I got the values in the CS but not sure how do I make the form as submitted. Conditions in the code looks something like below. I want to ...

How to edit the account name displayed on the MS MFA app

Dear Community, I enabled ServiceNow Multi-factor authentication to Microsoft Authenticator, but the same name was displayed in development and production instances.  (Not user name) Is it possible to change the display name on the ServiceNow? Thanks...

AU by Tera Contributor
  • 673 Views
  • 2 replies
  • 1 helpfuls

Field randomly clearing on Save

Version: Dublin Patch 3  Table: u_case_taskExtends: u_caseExtends: TaskField: u_authority_level on Table u_case and inherited on u_case_task  When I hit New Case Task and populate the u_authority_level field and hit save approximately 75% of the time...