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Resolved! How to return count of objects from an array

Hi, I have the below array of objects. var arr = [ {group: "AA", complexity: "Simple"}, {group: "AA", complexity: "Complex"}, {group: "AA", complexity: "Simple"}, {group: "BB", complexity: "Simple"}, {group: "AA", complexity: "Med...

Hari1 by Mega Sage
  • 3175 Views
  • 8 replies
  • 4 helpfuls

Populate User Details in Multi Row Variable Set on change of Group

Hello Guys, I have created a catalog item with a Group field (reference) and there is a multi row variable set with 3 variables in it. My requirement is, when i select any group in the Group field, then the members of that selected group must auto po...

vijay39 by Giga Expert
  • 2401 Views
  • 13 replies
  • 0 helpfuls

new GlideDateTime().getMonth not working properly

I need to get the current months of the 2 dates.   I am trying to use the getMonthLocalTime(), getMonthUTC() and getMonth() so as to get the current month of the date entered. If the date is larger than 12, then it is working fine and returning the m...

gayatri6 by Tera Contributor
  • 2043 Views
  • 10 replies
  • 0 helpfuls

closing of problem record only when all the problem tasks are closed

Hi everyone, In problem record , problem record will  be closed only  when all the ptasks are closed complete. before the record is closed  then a message should be display please close the ptask . if we cancel the problem record then all the problem...

msc by Tera Contributor
  • 1841 Views
  • 9 replies
  • 4 helpfuls

Auto close related tasks on change request closure...

I'm trying to figure out a business rule (script?) that runs when a change request has been marked as closed, it also closes all of the change tasks that are open. I'm either debating this or a BR that tells the user that there are tasks open. Maybe ...

Create a Major Incident Communication Template

Hi All,  We have recently activated Major Incident Management, and now looking at the Major Incident Work Bench, wondering how we create a standard communication Template?  What we currently have is a default OOB "New Communication Plan" which needs ...

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Major Incident Management - Major Incident View OOTB behavior

We are configuring our instances for Major Incident Management and noticed there were some new views created, including the Major Incident view. I wanted to know if there were any OOTB workflows or other logic configured on this view and what the v...

Nancy by Kilo Contributor
  • 1300 Views
  • 2 replies
  • 0 helpfuls

Resolved! Difference between return false and set abort action

I have created a business rule on CMDB table to restrict the user from creating a duplicate CI with Insert and stay.var ciname=current.name;   var gr=new GlideRecord('cmdb_ci');   gr.addQuery('name',ciname);   gr.query();   while(gr.next())   {   gs....

Kannan Nair by Tera Contributor
  • 11852 Views
  • 7 replies
  • 20 helpfuls

Resolved! Flow designer- task sysid

Hi ,   i am creating flow for catalog item through flow designer. i am creating one catalog task ,in the next action i need to write one script where i need sys_id and assignment group of previously created catalog task. how can we get that sys id an...