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Sorting on report

I am trying to sort a report but does not work properly. I am grouping the report on a field which is a dropdown. I want NO to appear last with other values first which are alphabetically before N but still NO shoes up first. Any idea hoe to fix? I t...

samadam by Kilo Sage
  • 309 Views
  • 2 replies
  • 0 helpfuls

User not authorized to initiate import ?

We have a requirement to provide import access to group outside of admin only on custom tables. My understanding is that the Easy Import function is locked down to Admin's. Please help understand how best this could be delivered i have referred but n...

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Community Alums by Community Alums  
  • 2299 Views
  • 4 replies
  • 3 helpfuls

Which option is correct?

When moving multiple update sets at one time, what might you do to facilitate the move?a) Previewb) Testc) Batchd) Verify

pwpriyadars by Tera Contributor
  • 169 Views
  • 1 replies
  • 2 helpfuls

User not able to view some columns in a report

The user is not able to view few columns in the report and those columns are the Variables of a Catalog. The Catalog is not having any visibility criteria and the User is also having report_user role. Can someone please help why is the user not able ...

Resolved! ServiceNow integration with Snow software

Hi, I'm currently working on integrating with Snow Software. I'm encountering difficulties with the guided setup for Snow, which consists of two parts:Snow for ServiceNow Catalog Integration SetupSnow for ServiceNow CMDB Integration SetupI require co...

how to Configure Incident Surveys in Multiple Languages

Hi, EveryoneScenario: Given that I am a User where my profile language is RussianWhen a Survey is triggered and an email sent to meThen I see the Survey in language Russian  similar way how to Configure Incident Surveys in Multiple Languages like Spa...

Knowledge Management

I have a story to implement on knowledge management. The requirement is:As the knowledge process owner, I would like to be able to have knowledge articles translated into [list of languages], so that I can serve knowledge to all my users who speak th...

akhilaanil by Tera Contributor
  • 303 Views
  • 2 replies
  • 0 helpfuls

Resolved! Include link to approval from change workflow notification

I have a notification generated from rejection of an approval related to change. How can I include link to Approval record in the email. For change link I used ${URI_REF} but not sure how to access the Approval record.

samadam by Kilo Sage
  • 593 Views
  • 4 replies
  • 0 helpfuls