Resolved! Attachment should allow only Excel files in Record producer
Hi Team, We have a record producer in OOB attachment. we have to allow only excel files. How to achieve this?
Forum Posts
Resolved! How to add the HTML5 placeholder attribute to a Service Catalog Item variable
When exposing a request item in a service catalog on the service portal (Helsinki) it would be nice to be able to specify a placeholder tag on the HTML input field.You can add hints and help text to the Service Portal using the "Instructions" field o...
Display catalog variables on table extended on task
Hi AllI am looking in existing implementation, they used RITM > Custom taskThey didnt used the sc_task under RITM regarding security and sc_task is not extensible, so they extended task table. The problem is since variables belong to catalog they don...
Need to restrict non-admin (ITIL) user from editing the default filter condition of incident table
How to restrict non-admin (ITIL) user from editing the default filter condition in breadcrumb section using ACL.
How to change parent of a table?
Hello Experts, I am trying to change the parent table of one table. I have gone through few posts on community and found the below methods which can change the parent of a table. But it is always returning 'false' for me. //var changer = new Packages...
Need to show only active knowledge bases and canconrtibute knowledge bases in the field
Hi , I have requirement as per that I have created a custom field called "u_knowledge_base" in the kb_submission table which is in open submission module. here in the field I have to show only the knowledge bases which are active and the users who ca...
OOTB checkbox "Proactive" in Problem Management
There is a requirement from client where we need to enable an Out of the box checkbox "Proactive" in Problem Management, this is to identify proactively logged problem tickets.I have not reviewed ITSM for a long time and not sure if that is a new fea...
Vendor Management Workspace Deprecation
ServiceNow's Yokohama release notes show Vendor Management Workspace components are being deprecated in the A release with "no replacement for this application" planned. What's going away:Vendor Management MobileVendor Management Workspace UI Compone...
check conflicts on change is checking recursively
Check conflicts on change form is running continously, it is stopping after long time. Please help us here.
Report change_request implementation extented date.
Hi Everyone, can you please me create a report which shows all changes where schedule end date was extended, after change has moved to "implementation in progress" state.assignment group should contains "ITS"starting date 1/1/2025Thank you in advance...
Resolved! Report/Extract on change request tickets where planned start/end date was changed
Hi Everyone, I just want to ask if anyone has an idea how we can extract a report against change_request table where the planned start/end date has been changed? We just want to see the number of CRs that was extended. Thank you in advance. Regards,R...
Resolved! How to change the color of widgets in Performance Analytics?
Please help me with how we can change the color of widgets in Performance Analytics , please note by color I mean not the Chart's in the widget, but the widget itself, please help. Thanks in advance.
Need to add cmdb ci table and one custom table to global search
HI Community, I have a requirement, The so-called "global search" does not include configuration items in results, nor X cases (Table name)We will have to add x_cases and cmdb_ci to the indexed AI search sources. How can we achieve this?steps i have ...
Modify activity.xml script to change activities formatter on tasks
Hi, I would like to change the activities formatter user interface on task forms. I have add screechots to illustrate the need. 1/ Task activities formatter 2/ Add a lign and a value on "Email sent activity" : File attached : name + type of file Is t...
Change request
answer = { u_svp_approval_mandatory: false, u_svp_no_vp: false, u_evp_approval_mandatory: false // Add EVP approval flag}; var svp_approval_required = false;var svp_no_vp_required = false;var evp_approval_required = false; var gr_conflict = ...
