confusion about script include , glide ajax
pls give me differences between glide ajax & script include with best examples Thanks in advance
Forum Posts
Resolved! What are the difference between html, html_script, html_template, translated_html field classes?
What are the difference between html, html_script, html_template, translated_html field classes? One more thing I need to know that how can I write my own HTML code along with CSS class selectors and JavaScript code in the field which is type of tra...
Resolved! E-Mail Script to display custom field(variable)
Hi, I need to display a custom variable defined in sc_request table for my SLA notification. The custom variable is u_service_category. Can you give me an example how this can be accomplished? I am new to Service Now and any help will be greatly appr...
Creating a service request for raising access request.
Hello everyone, I am creating a service request to raise access request. Here i have one field which will show the group names to which user is already member or not a member depending on the option he select for request type(grant access or remove...
Resolved State Incidents Not Auto-closing
Hi Community! I've been noticing that incidents are not closing 5-days after being updated to a RESOLVED state. Does it close based on 5 business days? Or just 5 days regardless of whether those days are business days or weekend/holiday? I've checke...
SNMPv3 test credential failed to authenticate
Hello,I have created snmpv3 and test it against a printer and keep getting "Authenticate failure". I have tested this snmpv3 account using Solarwinds, and download Paessler snmp tester tool and they both successful. I have used all of the encrypt...
CMDB CI Application Status shows Pending Install.
We have a CI on the Applications table (cmdb_ci_appl) that shows the incorrect Install Status. The status needs to be moved to install so this application can be made available to users in Production. How do we update the Install Status from Pending ...
Resolved! Change approval setting to "No Longer required" for all approvers.
Hello Everyone, I have an issue like the standard change going to approval with 3 members. And its setting to "No Longer Required" for all three approvers. Can anyone please help me in investigating why this is happening. Regards, Nisha
Resolved! How can I edit the pop up window that appears when a user clicks on "Promote to Major Incident"
Hello everyone, How could I edit the text "Work notes" to "Work Notes" from the pop up message when promoting a major incident Thank you!
Resolved! How to Make variables read only after task sets to closed completed in ritm form
Hello Community I want to set variables tab read only mode on ritm form for non admins to some specific catalog items. As of now its is working correctly, But once Y task sets to closed complete on ritm form then only variables should be in read onl...
CAB Workbench use in an In Person Meeting
We are considering the implementation of the CAB Workbench plugin in order to streamline and add efficiency to our CAB meeting process. Our CAB meetings are currently a hybrid meeting (both in person and web conference). This type of meeting will re...
Resolved! Remove on hold on comment update
I have a requirement to remove an on-hold state whenever there is an update to the additional comments and set back to In Progress as well as if the incident is in a Resolved state, to set it back to In Progress (yes, I know, use the notification lin...
Can we convert field type from String to reference field
Hi All , i am working on a scoped app , and there is a field called 'Spoke to' which is a free text field and logged in user manually enters his name in it . I have a requirement to change the name of field to 'Recorded by' (which is done ) and ...
Resolved! How to set a specific future date in a variable eliminating Saturday and Sunday?
Hello everyone, I am building a catalog in which one of the variables is "Date" what I need is that when the user opens the form, automatically the date will be set for example 3 days from now, but weekends don´t have to count as counting days. For e...
How to implement Asset LifeCycle ?
I want to implement Asset Lifecycle, I have got the data of assets from SCCM anI now i want to implement lifecycle for assets and model creation. What is the process/steps to follow for the same.
