Hello Everyone, I want to add some new value to the quantity field in Shopping cart of catalog item. I tried using the sys_choice table to enter new values but this new values reflect for every catalog item present. To increase or reduce the quant...
Hello everyone, I have weird problem with incident table. I am unable to figure out the cause for it. I have an incident which was created by one of our partners through Rest explorer Table API, and they tried to update it by posting a comment on it....
Hello, I am trying to get the count of all record that matches the query condition. When I use the below script, the count is always being '1' even though there are 1+ records that matches the condition. I am I missing anything? Please suggest. var c...
Hello All, In portal there is variable called Location [Reference]...... IF i search [ *can ] in locations it's showing all related to that as below but if i simply type can without [ * ] it's showing only one ...but for us it's display all rela...
Hi experts, I’m in need of some notification help. I need to create a notification to send to the Requestor after items have been sourced and a Purchase Order (PO) has been created. I’m trying to include the following items in one notification and ...
I encountered some code written by another person in a "Condition" in a Scheduled Job. This Condition prevents the scheduled job from running on Sundays as expected. However, I don't understand why it works. The value of answer is only ever set on...
You might have seen an email footer which contains something like ''Unsubscribe". When a user clicks on it, it generates an email from outlook with some message content. Same as it described in the below link; https://docs.servicenow.com/bundle/jaka...
We want to manage VIP user using groups, how can i enable the VIP checkbox auto when the user is part of a group ?
Hello, How can i know if an incident was created based on a template and whitch template was used ? Thanks, regards
Hi Community, I have a data source that includes all of the 'titles' of the software installation table records. I need to use that datasource to flag \software installations. Target table is cmdb_sam_sw_install I have the transform script and map so...
How to find non admin user in servicenow, he must have permissions to raise Ritm
I found few other thread about similar issue and answered, but not exactly what I am looking at. I want to know how to prevent to submit/to order a form (catalog item) using the Catalog Client Script. I tested 'return false;' on onSubmit event on the...
I have 200 category subcategory combinations for the incident table. These need to be added in 7 languages...so 1400 entries! So I do not want to do this manually. When I try and import (insert) the excel sheet with the following columns:Table; Elem...
I am setting up a change mgmt workflow with many tasks. For this discussion let's say there are 10 tasks. My user wants all 10 tasks to appear at one time so everyone associated with the change knows they will have a task to perform. Now when the ma...
Hi all. Guys its very critical , I got one requirement today login page for all users should be the portal landing page only. This is my instance url https://strnewdevtemp.service-now.com whenever user hits this url they should be redirected to ser...
