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Resolved! Adding tag to a record

I want to add tag to a record while creating a record from a script. Tried to create a tag in the Tags table and used :rec.sys_tags = "c4567bbd97086ad0523cb12ad0532345"; it did not work. Any other ideas?

samadam by Kilo Sage
  • 1352 Views
  • 3 replies
  • 2 helpfuls

Resolved! empty multirow variable

Hi All, i have a catalogue item which contains a multirow field type. this multirow field contains 2 columns. after i submit the request via service portal, i inspect the ritm and the multirow variable is empty. why?  is there anything alse i should ...

Accessibility Features for Fulfillers and on Employee center

Hi Team,We were trying to understand more about the accessibility features from the mentioned link: https://www.servicenow.com/docs/bundle/yokohama-platform-user-interface/page/get-started/servicenow-overview/task/next-experience-accessibility-prefer...

manojattri1 by Tera Contributor
  • 438 Views
  • 2 replies
  • 0 helpfuls

Resolved! How to write a "where clause" in a database view

Hi,  1. After creating a database view , adding the tables you want to combine , how to define where clause?2. How do we know which one to write where clause for??3. For example, see the picture below,- How to judge where to write the Where clause? a...

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vishnumaaya by Tera Contributor
  • 1470 Views
  • 9 replies
  • 5 helpfuls

Error in data collector job

Hi Community, I have a data collector job which is collecting data with an error as below:I checked the system property 'com.snc.pa.dc.max_row_count_indicator_source' value, its 5,00,000.Its collected successfully in dev and test instances. I am only...

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PoorvaB by Tera Contributor
  • 865 Views
  • 12 replies
  • 0 helpfuls

midserver error

 â€‹Afternoon all We are coming across an error when trying to either create or update a user in AD, but only since we upgraded to Yokohama. The mid server is still up and running. The error message is this:  import-module : A device attached to the sy...

Jack62 by Giga Guru
  • 378 Views
  • 2 replies
  • 0 helpfuls

Update script help needed

I am using mid server and using sql authentication to connect to the badge sql server to pull in all the user badge number and update in the user_badge table . The db is having all active cards but the request is to pull the badge changes like when t...

chercm by Mega Sage
  • 284 Views
  • 2 replies
  • 0 helpfuls

Need to trigger 20 approval for 20 types

Hi,I need to design the flow where there is the field of choice type in which 20 choices are there so I have created approval group and added 20 member in the group, now for abc type the approval should go to Rahul and for xyz approval for Rohit, lik...

jyotisaroj by Tera Contributor
  • 211 Views
  • 1 replies
  • 0 helpfuls

Show/Hide the choices of the field based on another field value...

Hi Developers,I need one script for the below requirement.If the Asset Preservation field Value is empty or if the current user don't have an asset role, then 'Law Hold' option from Substate field should be hidden.And this Law hold option is visible ...

Munna1 by Tera Contributor
  • 337 Views
  • 6 replies
  • 0 helpfuls