Hi Community, I’m working on a UI Page for a change request form that contains multiple HTML elements such as: TextArea Label Table Checkbox The use case is as follows: A user fills in the form and submits it. When the same user (or someone el...
Our instance overnight has suddenly gained 16,000+ acl's all with the updated by as "@@snc_write_audit@@"Any ideas what might of caused this or how we can reverse it?
For those that need to look at all the timezones to find out which one will meet their needs... Here is a complete list with name, offset, and if it is following DST or not.
I want to disable the property Promote to major incident when state is closed or resolved. How can we achieve this functionality.
Hi Team, Please let me know what are all the questions have to raise in the initial phase of Priority 1 call to share the update to the larger grp? Thanks,Saranya
Hi Everyone, We have a requirement for Change Request table.Whenever user is clicking on UI action button to create Article, it should Redirect to template selector page. and once user click on the appropriate template, Source task should automatical...
Hello Everyone, Just wanted to ask, can we add RITM variables here on the approval form itself? Instead of clicking on the information popup?
Open a User form Add a new field called “Department Head”. its a custom reference field refer to"department" table.Configure this field such a way that, it should populate a Department Head’s name based on the department you selected. please provide ...
whenever we search any column in table either it is showing popup or sometimes redirected to other page.
In the request, I have added a variable "Notify Additional User"(list collector) and then mapped it to the watch list of RITM (flow designer).I have also added the watchlist under "who will receive" in the notification also...But still the notificati...
Hi, I want to create reports for survey results and show a specific report range particular to HR Cases. I tried using asmt_metric_result table but I could not create report range as OOB ranges are already defined in ServiceNow. So i created the repo...
Hi Folks, just wanted to see how this is handled by other customers, I'd appreciate some feedback on the below 1. Do you in any way track cost/workload of Standard Changes? If yes, where do you capture this (on CHG or on other object?) What feature ...
Im able to fetch the work notes and additional comments but not the field changes log.
I have added a new similarity Definitions for the Agent assist.But it can not see on the Agent assist.It looks can see the only OOTB Definitions.Please tell me how does it to add to the Agent assist?
