We're having trouble setting up actionable notifications for Microsoft Teams. It seems the notification is sending into teams but is not giving us the option to reply to comments or accept approvals. Here is a screenshot of what messaging I'm receiv...
Hi Team, When I am using the gs.hasRole(); in the UI action it is not working properly. If(gs.hasRole("custom_role")){ }Can you please let me know is it expected behavior or is there any alternative for this. Thank you.
Hello Everyone, I'm trying to print the lastName from the system Property using Background Script: System Property {"firstName":"Ashutosh", "lastName":"Munot"} Background Script: var set = gs.getProperty('firstname_lastname'); var parsJSON = JSON.pa...
Hello EveryoneBelow Catalog Client script is not working to Populate the Word Count. Could someone help me on this. function onChange(control, oldValue, newValue, isLoading) { if (isLoading || !newValue) { return; } var kbaRecor...
I am importing Assets from an excel into Alm_hardware table. I have created all the necessary models and model catogeries in the Product models. It is importing the data fine but It is not creating the related CI for some of the assets. It is not c...
I am importing data into our CMDB_CI_Computer table from Casper via the REST API with a scheduled job. The import populates the cmdb_ci_comptuer table and assigns the correct Model ID to each computer.Each assigned model has the out-of-box "Computer"...
In normalization services guided set up there is a step which update the company field reference across the system. However it skips any customized references and out-of-the-box reference qualifiers which are not empty. In my instance there are more...
I’m working on creating a catalog item that allows users to request access to specific folder directories. However, there doesn’t seem to be an out-of-the-box variable that fully meets the requirement of letting users drill down to the folder they wa...
Hello all, I created a Flow with the trigger of the REST API - Async. It worked fine while in the original environment, but then I moved it up in a new environment, and it just did not work! I ended up copying the non-working flow in the new en...
Hello I am in desperate need of help ; I would like to request maintenance schedules from system owners by affected service but in our organization we have over 900 systems that requires maintenance schedules and I am trying to find an automated way ...
Hi all, Is there is a way we can create a report has the following information: First one sctask is assigned to any one group ,then it is re assigned to service desk misroute group then they will re assign to to the correct group.Whenever ever ticke...
Hello Community! I have one requirement in project When Refreshing the CAB Meeting Agenda items, you have an option to email yes or no, then refresh shuffles the agenda items for the scheduled CAB.As a user, can we schedule the refresh daily at 9:00 ...
I am developing a software store catalog where each software item is created as a separate catalog entry using the new interface. The process leverages the out-of-the-box "step-based request fulfillment" flow, which retrieves assignment and approval ...
Having trouble locating information on a field named "Comments and Work notes"We've currently got it displaying on our Incident form but cannot see any useful purpose for this when individual fields for Additional comments, Work notes and Activities ...
Hi there To validate the different manager inputs I have a task created in the catalog item called Update LM in Oracle which has a condition associated with the task which compares the current manager to the requested new line manager. When the catal...
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