Resolved! Why RITM Variables are not Showing when Service Request Created in Virtual Agent using CartJS API
While Creating the Service Request Using CartJS API unable to show the RITM Variables.
Forum Posts
ServiceNow PDI
I have one doubt regarding PDI login Username : adminPassword : pzt1xrt But i need to set up my ownpassword likeUsername : adminPassword : 123456 Any idea how to set up
ServiceNow Administration Lab 4.2.1
I have a question about this lab. We created an ACL to restrict access so that only users with the u_holographic_handheld_hhd_user role can access HHD incidents.However, when I impersonate Bernard Laboy, who only has the ITIL role (and not the HHD ro...
Suggestion to introduce one of the field as "Lookup List Collector"
Hi Team,There is one requirement where multiple options to be selected which is referencing to Core Company table, where only company code should be populated in the drop down list. But using List Collector the default field is displayed as Company N...
Record Producer truncates variable responses
We have a record producer which is truncating responses to questions at 40 characters.The question responses are select box questions, which may have longer than 40 character choices for the response.Field character limits on text fields, responses, ...
How we can initiate a flow from ui action?
Hi Team,How can we initiate a flow using ui action I tried below, but it's not working. ui action script -runs on serviceside(function executeAction(current) { // Set approval to 'Requested' current.approval = 'requested'; current.update();v...
Set list collector filter based on check box selected
Hello All, didn't get helpful responses, posting again.Please help me with this requirement from customer. There are two check boxes on the catalog item (see below)check box 1 : PresaleCheck box 2: Postsale and a list collector below it referenced to...
Resolved! GLPI ITSM - ATTACHMENT INTEGRATION
Hello guys! I am facing a issue regarding sending attachments from ServiceNow to the GLPI ITSM. Via POSTMAN it all works just fine, but when I've tried to do the same internally with ServiceNow, the file arrives in the other side, mas, in a corrupted...
How can I get notified if someone uses my ACR account to login?
I have enabled an Account Recovery User (ACR) to by-pass our SSO logins if necessary.I would like to get automatically notified if someone logs in this way.
Resolved! Change - Implementation tasks - Add assignment group to Subflow
We are using the OOB flows for Change and the implementation CTASKs have no assignment group.We are unable to add that to the subflow - Change - Implementation tasks.What is the best way to add the implementation CTASK assignment group = same group o...
Import from List View
Hi All - Is there a role that would provide access to import CIs from a lost view other than "Admin"? We have strict guidelines on providing Admin role to users and our process team need the ability to import CI's into different classes on regular ba...
Resolved! List context menu UI action - how to redirect user to the record form from the list view
Hi All, We have a requirement to implement a mandatory comment when user wants to reject the Approval from the list view. Currently, it stays on the list view and shows the error message on top. Is there a way to redirect user to the record they want...
Interactive Filter for Created Between Date Range
Hi,I have created interactive filter for created field for the purpose of date range between.Interactive filter is working based on individual table. How to make that it should be applicable for all the table.Could someone guide me.I found some updat...
Resolved! Flow designer inbound email trigger not filtering
We have an inbound email flow with the trigger as receive type is reply and body text starts with security camera approval reply. The flow is running for all reply emails and is not honoring the body text starts with. I've also tried short descript...
How to display the table columns by default to show all users
Hi, How to display the table columns by default to show all usersI tried with sys_ux_list and List layout as below but still it is not workig.Can anyone please help on this, It will be usefull. Thanks!
