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Need help on to add safeguard condition to the flow designer

     existing flow detailsAssignment Group / Tech Org: Release managementPriority: 2Work note on incident: "This incident has been downgraded from Priority 2 (P2) to Priority 5 (P5). If escalation is required, the support engineer must follow standar...

How to Add QR Codes to home page for now mobile app

Hi All,I have a question please. can we add QR Codes to home page for mobile app. Its for ow Mobile app and its not for bar code scanning. I want to create a QR code in Servicenow. Do we have a functionality to create a QR code?Any help would be appr...

Raahul2 by Tera Contributor
  • 824 Views
  • 6 replies
  • 0 helpfuls

Parallel group approval in flow

Hi team,I am stuck at one requirement, please let me know your thoughts .requirement - RITM will have 3 group approvals triggered all at once . I did this using ask for approval in flow and selected all 3 groups in same activity but there are only fe...

rambo1 by Tera Guru
  • 999 Views
  • 3 replies
  • 1 helpfuls

Way to populate List of related CI

I have a requirement to have a UI action on incident table Affected CI related list which should popup ui page and populate the list of CI's that are related to the configuration item of the incident, currently I have created the logic where I am pas...

suyoga by Tera Expert
  • 387 Views
  • 1 replies
  • 0 helpfuls

Resolved! UI action not working on Mandatory and updation

I created an UI action named resolved on my custom HR case table, but my UI Action is not working as per my requirement, I am trying to make resolution notes field mandatory and also after running client script, I am makking the state resolved, but s...

sumityadav8 by Tera Contributor
  • 648 Views
  • 2 replies
  • 0 helpfuls

Resolved! Provide Read access of the Flow Designer to ITIL users

Hi Experts, There is one requirement that i have, I have have given the itil role to the "Show Flow" UI action and after click on that flow is not visible. Just because of limited access on the flow designer. On which table I need to create the read ...

Resolved! Iterate multiple email id's in widgets HTML

Hi all,How can i add 2 spaces between these 2 email_id. I tried the replace method but it didn't work.expected outcome : ahmed.moh@gmail.co.in,  sudars.awar@gmail.co.in widget_Ankita>>> ahmed.moh@gmail.co.in,sudars.awar@gmail.co.invar delname = 'Moh ...

Ankita9793 by Tera Contributor
  • 416 Views
  • 3 replies
  • 0 helpfuls

Reports

Within a demand ticket, a project is created, and subsequently, project tasks are established. Our goal is to develop a dashboard that comprehensively illustrates the timelines of both the project and its tasks, alongside their progression status in ...

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pramn by Kilo Sage
  • 322 Views
  • 2 replies
  • 0 helpfuls