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Setting up On Call Shift Rotation Start Time 9AM on MONDAY ?

HiI need to setup an On Call schedule to a Group in Servicenow using the Service Operations WorkspaceI need the rotation of primary on call agent to Happen on Mondays AT 09:00:00 AM - How can I achieve it ?As per what I tried, the only way to make it...

vluz by Tera Contributor
  • 810 Views
  • 2 replies
  • 0 helpfuls

Resolved! Issue with Survey Assessment Layout

Hi. I am facing an issue with the survey assessment in ServiceNow. Currently, the smiley icons used for rating responses are not displayed in a single line. This is affecting overall look and usability of the survey. Please help me with this. 

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Resolved! How to create "choice" field on "UI PAGE"

Hi all,   I have created a UI PAGE and i need to create one choice field with four options. How to create choice field. I have created reference field and string field but i am stuck to create a choice field with options.   plese find my script     <...

sinu2 by Tera Expert
  • 6663 Views
  • 3 replies
  • 4 helpfuls

AzureAD Entra integration not adding license in flow

We have an AzureAD Connection using Entra Spoke. We have successfully connected and created a subflow that looks up user, looks up a subscribed SKU and tries to assign user to the licence. This works fine in DEV but moving to test we get the below er...

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Regarding chat blinking icon style configuration

Hello, I have a chat blinking icon style configured on Number field on Task table (which we don't want to modify as its linked to many other things in our instance).Its value is like: It's visible only to the assigned to user of the record when the r...

nrupadadesh by Mega Contributor
  • 280 Views
  • 2 replies
  • 0 helpfuls

Resolved! Customer Visible Notes - Not feeding into SCTASKs

With regards to RITMs and SCTASKS and the Additional Comments  End users have the ability to update RITM from the User Portal to add any comments, but as far as I am aware these Additional Comments do not feed into the SCTASK, which I find a bit odd ...