Need help define business rule to enable a email notification to Technology Approver , Business approver, Major Incident Manager(MIM) and Change owner on emergency changes when Emergency change moves from implement to Review state.
Hi All, I have created a custom table under custom application and i have created two modules Reject/Closed Incomplete & Approved/Closed complete under application. Now i need to hide new button for Reject/Closed Incomplete module. Please see screens...
What is the use of 'Time worked' field? Does it bring any significance? Is it still used or any alternatives are avaialble?
How to make ui action visible to particular related list, it shouldn't effect any other related list. Please help me with this.
Hello, When I click on the button "Request translations" available in the related list "Translated versions" of a knowledge article, I can't select any language as shown here, they are all disabled : But when I go to the list of knowledge articles, ...
Hello All, I have a requirement where I have created an Asia CAB Definition , so if the conditions which are present in the "Asia CAB Definition" are met then during that time it should trigger cab approvals to asia.AG , I want to basically using the...
Hey folks I am getting flow error as "This flow operation cannot be executed due to security rule" even though i am running flow as "system user" Encountered error executing instruction: OpInstruction{id=24, opClass=com.snc.process_flow.operatio...
Hi Community,We can see that a note "RITM auto-closed by daily script" is visible in the list view of RITM record but not visible on the RITM record. Can you pls help as why the work note is not visible in the RITM record. We need the work note to be...
I am trying to update a record from Flow designer, I want to skip the update if the variable input is empty. Please suggest how I can skip a specific filed update if the variable input is empty. Thanks in advance.
When an end user raises a request by attaching a file. It is getting disappeared after submitting the request.we have checked it is not visible in the attachment table as well
Hello, I'm hoping someone can steer me in the right direction here. I'm looking to implement Universal Request for our company. However, I'm looking to implement it as described in the attached process flow. Basically, I want users to submit catal...
Hello,I have a flow where I am trying to copy the content of the Short description and description fields from the RITM to the Short description and description fields on the SCTASK in flow designer. I have been able to do this when using Workflow in...
Hello all, ServiceNow support gave me the fix action of how to "set the log level for a specific REST message". The fix action works fine, but now I need to add the fix action to an update set. Here are the basic steps that SN gave me: 1. Navigate ...
I am working on a customization in the ServiceNow Employee Center portal. Currently, when users search for a form using the search bar, the results open and direct to fill the form. But now i need the form itself to redirect to different portal. Coul...
Hi friends, I have created a few variables on catalog form :variable name orderName 100Emp ID 200City 300Requested Item 400............. tota...
