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How to change table name in workflow

Hi Team, please anyone can let me know how I can change table name in the workflow, I know it can be done through workflow versions , but I am not able to do that, any help on this query will be appreciated. Thanks in advance. Regards Vyanktesh 

Vyanktesh08 by Tera Contributor
  • 370 Views
  • 4 replies
  • 0 helpfuls

Hide Escalte button from a form

we wanted to hide the the escalate button from the RITM form for specific catalog item- tickets depending on certain condition. How to do that?

VishakhaShi by Tera Contributor
  • 300 Views
  • 3 replies
  • 0 helpfuls

Need help on Demand Management

below is my requirement,I have start date and completion date on demand task, can some one please guide me is there any out of box solution to have this fieldsbelow is the ask"We require the Out of the box solution from Service Now which helps us to ...

harinya by Tera Contributor
  • 322 Views
  • 2 replies
  • 0 helpfuls

Resolved! Change request module: Communication to be set-up

Hi,In the Major incident Management we have a related list 'Incident Communication Plan', with all the communication plans , body of the email and all these details. Do we have a similar module for the Change Request Module?If yes, please let us know...

Vasu20 by Tera Contributor
  • 716 Views
  • 2 replies
  • 2 helpfuls

How to auto regenerate access token

Hello All,We have configured Microsoft Azure Entra and SNOW instance to fetch groups from Azure to our instance. We have build the connection successfully by using REST Message and scheduled job. We are facing one issue here, we need to auto regenera...

C_S3 by Tera Contributor
  • 867 Views
  • 4 replies
  • 0 helpfuls

Change field in search result of related list

Hi, I had a requirement like, In change record's related list, we have a tab called "Affected locations", when we go to Affected locations tab click on edit, then a page opens, In that page we have collection of locations. there in search results we ...

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Community Alums by Community Alums  
  • 249 Views
  • 2 replies
  • 0 helpfuls

Copy Change request number

I want to capture the change number from which the change is copied from using the Copy Change. I tried to do this:https://www.servicenow.com/community/itom-forum/adding-a-reference-to-original-change-number-when-using-copy/m-p/992156 but this captur...

samadam by Kilo Sage
  • 405 Views
  • 3 replies
  • 0 helpfuls

Custom fields deletion

I have a requirement to delete the custom columns in a table. i have deleted those columns by using "sys_dictionary.list" but due to the transaction time out only field labels are deleted but not the dictionary changes here the problem is that is not...

naresh51 by Tera Contributor
  • 562 Views
  • 2 replies
  • 0 helpfuls

Resolved! Issue with refresh token

I used the below code, to generate access token with refresh token, from the below code I am getting access token but for refresh token I am getting "NULL" what is the reason for it? any idea?   username and passwords are correct only and also passed...

Rithvik by Tera Contributor
  • 4855 Views
  • 14 replies
  • 3 helpfuls