What are the best practices for an MSP with a shared instance of ServiceNow to have location codes,
This instance is a single domain.
Forum Posts
How to Hide New button in Incident List View
Hello Everyone, I want to hide the new button in Incident List View when user filter with any data. if the filter is empty, it must show the new button in the list view.Could anyone please help me with to achieve this? Thanks in Advance,Hari
Resolved! How to allow user to select only the weekdays from the Date/Time field?
I have one requirement where I want user to select only Monday - Friday, if they select sat/Sunday. It should give a alert & blank the field.
Request is still active even when the RITMs are closed
I want to close the active requests for which the RITMs are closed, complete or incomplete, using the background script. Can anyone please help me with the script
Create problem when more than 5 incidents with same CI
HiI have coded below in after insert BR of incident. But it is not working, can you help here?var inc=new GlideRecord('incident');inc.addQuery('cmdb.ci', current.cmdb_ci); gs.log('count is:' +current.cmdb_ci);inc.query();if (inc.next()) var count...
Duplicate CI's Computer names - Retired Computer Names getting renamed with existing active CI name
We are currently using SCCM 2016 ( will be moving to SGC in few months) to connect to SCCM Server.Recently migrated from SCCM to MECM, so all the devices getting reported to MECM. After updating SCCM connection to connect to New MECM DB , the conne...
Task SLA Report
We have a retroactive task SLA. When generating a report of SLA-breached tasks, we encounter scenarios where 70% of the SLA time was missed by one team, but if the task is reassigned to another team, the SLA breach is attributed to the latest assignm...
Resolved! Regarding Unique Checkbox not Visible in configure dictionary in nextgen?
Hi, i am not able to find the unique checkbox in configure dictionary also tried form layout but didn't find that option. can you plz guide on this. Thanks in advance.
Automatic relationship creation
I have created a relationship between parent class and child class in Suggested relation ship table. Based on this, when i import parent CIand child CI to cmdb_ci tables , relation ships(in cmdb_rel_ci) will be created automatically? or do ...
RITM needs to be close compley when the sc task are close complete
Hello All, I am working on creating a business rule for the sctask table. The purpose is to close complete the RITM when all SCTasks are marked as "Closed Complete,".I have written the following script, which works fine when all tasks are generated ...
Map condition builder values in transform map
Hi, I would like to map data from excel into a field called 'Change Request addition condition' which is of type 'Condition'. This is a condition builder field where one can adde multiple conditions. Target table condition field:These conditions are ...
Resolved! Clietn script
Can we execute On Change client script while form load? if yes then how?
Autopopulate SR details in catalog
I have to create a catalog where if type_of_request is Shopping & Deployment and the requestor will choose the SR number on the variable field: indicate_the_assessment_quotation_ticket it should autopopulate the details of SR
Resolved! g_form.submitが動かない。
クライアントスクリプトのonSubmitにて、クラシック環境のフォームの「g_form.submit()」は動かない。
How to pass sysid of the workspace page to ui page?
Hi @Ankur Bawiskar @Community Alums @AndersBGS @Allen Andreas @Prince Arora @AnveshKumar M I need to pass the sysid of the workspace page to the ui page normally we use set preference in glidedialogwindow but in workspace ui actions we use g_modal. ...
