Hello, I am trying to compare two date variables in the workflow editor to see if the date is more than 30 days but it is not showing me a second variable field. Is there any way to do this? This is from the Core Activies > Condition > If
Hi, In change request, the warning message is shown as "Warning MessageScheduling conflict detected. Use the Scheduling Assistant to avoid conflicts." but if we are clicking on the link it doesn't show any slot except for saturdays. why?is there any ...
Hello, I have a requirement to hide the "Catalog item template" tab and the "Start creating your new template" card for catalog_builder_editor role in the Catalog Builder. If anyone know how to hide the tab only for specific role, please help me. Tha...
Hi Everyone, I have created the scheduled job but I am facing an issue while executing it even though I have manually run it using execute now button. I have also created a new scheduled job and added the logs but still it is not ru...
Hello, Is there any value calculator, ROI template available to show the value of Virtual Agent post- implementation ? (E.g. productivity gains, savings, optimization, CX,etc)I believe there are many ServiceNow customers who has Virtual Agent, I woul...
I am wondering how many knowledge bases companies typically have. Is there any best practice advice for how many knowledge bases it is recommended to have and what determines how you divide your knowledge out? We have Washington D.C. Out of Box. ...
I may have the wrong table in the subject but I'd like to see if someone can assist. I have aa user that is wanting to build a report on, the list of Pre-Approved Change Requests, present in that catalogue (https://xxxxxxxxxx.service-now.com/now/nav/...
I have a table with 10000 records. I need to retrieve all the data from table and show it in UI page. I add pagination in the UI page(it shows only 50 records in the first page). As of now i wrote a query to retrieve all the records from the table an...
Hi Community, need help on email notification, to add field in the current email body from other table.
does run with roles in flow designer of ServiceNow has separate licensing @Tony Chatfield1
Hi All, I am looking for some automation ideas using ITSM standard. If anyone has ideas, can you please share those with me. Regards,Sandeep Raj
Hello All, Below are two data policies Data Policy 1 Data policy 2 Still when I loaded the data through import set and load data the entries were created which should not happen as per the data policies Attached both excel file of data and also data...
Hi Team, below mentioned code i am used to call the script include to on submit client script and setting value based on that restrict the userfront of the service portal it's working fine i am getting value and it's set to variable butIf i used the...
Is it good to have SLAs for problem management? As per docs, below is the snippet. Service level agreements: SLAs can be used to ensure that problems are highlighted.As investigating and fixing a problem could be a long-term effort, it is not reco...
I have a request to generate emails to be sent to the Assigned To for incidents that are more than 30 days old.We would like a single email for each Assigned To user *versus several emails for each incident)Ideally, we would like to run this as a sch...
