Hi,By using the Set field values in ATF service now i want to set the outage end time. By using the Set field values i have set the Outage start time as current date and time which is mentioned below step I want to set the Outage end time next to 2...
Hi, What is CSM Limited Access Roles? and do we have any OOB CSM Limited Access Roles?Can anyone please let me know, it will be helpful. Thanks!
Hello Team, How should i make below survey question with bold lettersThanksAshok
Hi Team,I have to change one field from all the template using background Script,Old field is description and new field is u_desctiption_html .Please help me how can I change this using background Script.Thanks Vyanktesh.
I have a requirement, I need a Ui Action on incident form. On Click it should redirect to a catalog item on portal and auto populate some variable by taking data from the incident. The idea is to crate a request rather than the incident. How can I do...
-- Addendum--.I would like to implement the Create Child incident feature in the context menu of the incident table in a custom table. Below is a traced and created process associated with OOTB's Create Child incident. However, it does not work well....
Hi there, I am using QueryAD in Flow Designer. The requirement is to use username and find if accounts exist in AD. I want to return Name, First Name, Last Name in Properties. I set the searchfilter as (samaccountname={username}), properties as Name ...
Is anyone able to offer any guidance/best practice for implementing sequential approvals under the Change Model (Change Approval Policies) approach to Change Management? e.g. in the Assess stage, we want "Group 1" to approve the change, THEN "Group 2...
I am working on a donations form and I have a list of check boxes, at least one needs to be checked for the form to be submitted. I'd like a notice to popup on submit if the user did not select at least one checkbox. I'm thinking a UI script on subm...
Hi, We are trying to update a Record Producer to Active = FALSE but getting an error message 'This is a wrong configuration for Record Producer'. Does anyone know why this would be? Thanks so muchTracey
Hello all, I am trying to access properties of dictionaries in an Action Script. Here is the basic array structure: [ { "is_bot" : "false", "participantId" : "f09b5accdbd35700ba385ce2ca96197d", "participantType" : "CLIENT" }, { "is_bot" :...
Senario:We have two department fields (Department & Sub-Department)Department is the Parent of Sub-department. The goal is to select Department and have the ability to select the sub-departments based on the the Parent field being the parent value
I made a variable in catalog item Variables : demo1 and demo2 Catalog UI policies : one to hide demo 1 on ritm and one to display+mandatory demo1 on task ** Both UI policy actions : Clear variable value unchecked The issue is When i m entering va...
Hi All,I have a requirement to store the json payload in the system property and use this in transform map field mapping for a specific source field, (source fields having this values source.u_device_class = dvr - snmp)below is the system Propertysys...
How can work predictive intelligence on incident management with examples
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