Hello,I am working on a scoped application where I published a catalog item. Then now, I would like to modify the catalog item. After editing in the catalog builder and submitting it, the state goes from checkout to publishing then back to draft agai...
Hello All,I am trying to create an authorized change by configuring OOB process but I couldn't be able to open any unauthorized change.I have made the changes on CI but it's not working.Basically, I have to implement an OOB unauthorized changes proce...
Good Afternoon, I am trying to add text to the short description on a record producer. It is a combination of some static text and the value of a a variable on the record producer and I am having a bit of trouble. The short description should display...
Hi Team,I have requirement that when I search with the non existing record in the portal it should give an info message and with link to the incident list. Please help me with the requirement. Thanks in advance.
Hi All, Getting the below error for non-admin users in a custom workspace homepage. Can anyone know how to give access to avoid this error. Thanks, in advance.
Very new to the ServiceNow platform. Sort of learning on the fly until we secure an engineer.We have a request form for our HR team that only they are able to see. When an HR employee logs into the Employee Center they see a button called "HR Request...
Hello Community! I have one requirement to add "Add" button on "child incidents" related list.For that I have checked "Add" ui action but don't understand which table is used for "Child incident" related list Please help!
Hi Team, Can someone please help me on the below requirement I have written script include for the REST API to send the JSON metadata to the 3rd party system and for that i have written business rule when an record is created and update it needs to s...
I need to create a Calendar Report on Blackout Schedules and it should show event to display --> When as I need it as a span of start and end time of those schedules in the calendar.Currently, it is showing on Created and Updated fields in Event to D...
How to whitelist specific IP addresses for custom application ?1. Client has given some IP address to us and they want to whitelist those IP address for particular custom module.We are trying to do this by ACL but not sure about which type & operatio...
Hi, I have a table (alm_hardware) with a field (hardware status) that has the options: "In Use," "In Stock," and "Retired." There's a dependent field, substate, which adjusts based on the value of hardware status. When the hardware status is set to "...
Hi Team,Could you kindly assist me with the creation of an inbound email configuration?Scenario:We need to ensure that only incidents are created when a vendor sends an email to our ServiceNow instance. Additionally, the vendor does not have an accou...
Using below code I am able to add only 1 row(1 user details) to MRVS , can any one help how to add multiple rows . with same department I have 4 records on user table, want to show theses 4 records data in MRVS. Client Script: function onChange(c...
I have stumbled upon a very strange error in our new instance. When I try to move a normal change into review phase it shows an error:"Error MessageThis change can not be moved to Review until all Hardware Asset configuration items in the Affected CI...
Hello All, We are getting Duplicate records in cmdb_ci_appl table through Dynatrace Integration. I have see the Identification Rule in cmdb_identifier table which is having 2 Identification Entries.Please check the below screenshot. Identity Entry 1:...
