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Auto Populate a reference field

Hi All, I have a requirement where I need to auto-populate Service Address field(reference field) from caller's location(dot walking) on the form. Please let me know how to achieve this.

Nishant26 by Tera Contributor
  • 439 Views
  • 4 replies
  • 0 helpfuls

Resolved! New getting triggered automatically after is given

Hello friends, I am stuck across one issue. 1. I have created a on a table. When the record is inserted the triggered and a is created.2. There is an approval configured for. Anyone from this group can give.3. Required flow is that : No other configu...

Asmita7 by Tera Expert
  • 300 Views
  • 1 replies
  • 0 helpfuls

Unable to convert due_date field from Read only to Write

When I load a new problem task form via list view "new" UI action, the due_date field is Editable. But when I save this record, it becomes Read Only. My requirement is to change this due_date field on problem_task to Editable even when the record is ...

Zubair Alam by Tera Contributor
  • 290 Views
  • 2 replies
  • 0 helpfuls

Schedule catalog request to trigger quarterly

I am curious what is the best approach to trigger the submittal of a requested item on a quarterly basis.  I believe creating a flow and then using a custom action to trigger quarterly, but I am unsure if this is correct.  Please advise

Choosing Configuration Items in a Change Request Process

Choosing Configuration Items in a Change Request ProcessI have a few questions about choosing configuration items on a change request.When creating a change request, users must select a Configuration Item (CI) from a CMDB with over 1000+ options.What...

adminperson by Tera Contributor
  • 363 Views
  • 1 replies
  • 0 helpfuls

Resolved! Report on Change approval

In our Change workflow, we allow the Change assignee to move the Change state from "Test" to "Implementation" when all testing is completed.  The assignee will click on a button we created in the form.  The Change assignee can change throughout the l...

paschos by Tera Expert
  • 396 Views
  • 1 replies
  • 0 helpfuls

snc_read_only

Hi Community Members,I want to allow users to have backend view of the fulfiller access but as a read-only mode and additionally, to allow write access to the additional comments field . I tried giving user the "til" and "snc_read_only" role but it i...

zishan khan by Tera Contributor
  • 1047 Views
  • 4 replies
  • 0 helpfuls

Standard Change Template issue

Hello Community, I am working on standard change template, we have approximately 300 templates. our record producer change form is designed like this when we go to raise a request from service portal, when we select a particular template the form wil...

sireesha19 by Tera Contributor
  • 1136 Views
  • 6 replies
  • 4 helpfuls

users are not able to see some field in report.

Hi All, I have shared the reports with users may be 4 to 5 but they are not able to see some field in the reports. I have impersonate them and check that fields are visible in the form list view but not in report. please let me know the solution. Tha...

keval3 by Tera Contributor
  • 482 Views
  • 2 replies
  • 0 helpfuls