Hello all, I am back with another question. I have a catalog item that 'User 1' fills out and is sent to 'User 2' to process. On the catalog item, I have hidden fields that 'User 2' will fill out. Currently, it's set up so when 'User 2' goes in to...
Is there any possibility to bring an email into the interactive filter of the dashboard? I need this value from the sys_user table, but it is not showing up.
I have a requirement to restrict access to a certain type of problem and allow only specific groups to read them, table: problem, type: read. Therefore, I need an ACL on the Problem table with a script. However, this should apply to all created roles...
Need help with some scripting... This is the scenario -On the asset table we have a reference field called Project Number (u_project_number) which references cmn_cost_center.We also have two additional reference fields - Program Manager (u_program_ma...
Hi How to copy attachments from TASK to RITM
Hello Community, Have any of you ever encountered a situation where you need to send a collection of information organized in a multi-row variable via email? I recently tackled this challenge and wanted to share my approach. Typically, when we discus...
Hi All,I want to know what happens in the CMDB table when assets are deleted or removed from the SCCM.If asset 'Install Status' gets changed to 'In Stock' or 'Retired', or how we can understand that this asset is no longer in SCCM, then we can delete...
I have a notification which is fetching the value from the current record present on it.So, there is one date/time field on the form for example which is set to IST time zone and same showing on notification also but the problem is when a user is imp...
On our incident form the Assignment Group field is mandatory. Once a group is entered their, only the members of that group can be selected in the Assigned to field. I would like to do this in the reverse, initially leaving the Assignment Group empty...
Hi everyone.my requirement is to based on the selected option on Address field data should be populate on location field example:address field has three options, 1.hyd_bad, 2.mum_bai, 3.kol_kata. populate on location field - If user selects 'hyd_b...
Hello,We want end users to just reply to an email and then that reply should get captured in Change Task's work notes.Is it possible?
Hi All, I am trying to send from the client controller to the server side, I am getting the data on change of field which is a choice list on portal which is a HTML Field. So i tried without $timeout the data is not coming properly so i am using $t...
Hello All,Is its possible to exclude specific SLA record from Agent workspace Active SLA Ribbon. Currently on Active SLA ribbon three SLA's are visible but we want to exclude one SLA record. How to active above functionality. Any help appreciate...
I wanted to disable notification for task and incident but keeping the approval mails enabled.
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