Hi Everyone, I have created a field in my table (Recruitment_magamenet). I don't see a field-type {email }in the dictionary where as I can see the Email type field in the user table(sys_user). I want to see the same email field that appears in the us...
Good morning,Currently testing the latest ServiceNow family release (Utah Patch 4) and came across a minor problem. When you schedule an in-person appointment with an engineer, you receive an info message at the top of the portal confirming the appoi...
We have a catalog item that allows end users to request VNC access to different hosted machines. Currently, this request involves a string field that permits users to enter any value. However, we aim to modify this field to only accept valid hostname...
Hi All, I have tried to implement SMS functionality in SNOW without any third party integration, i have followed below KB article but no good luck. KB article - https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0712569 Client req...
Hi All, I have created a Workspace for a scoped application. I want to remove the below (+) icon which shows to create a New Incident or New Interaction. I want to completely remove this (+) icon for the Agents who will be working. Can anyone please ...
Hi, I have ritm to be created with 4 approvals. i configured the conditional script on the approval process. Suppose 1st user approved, immediately catalog task has to created and second user approved, immediately one more catalog task to be created....
Hi All, In the 'subscription overview' dashboard, the ITSM fulfiller license is not showing the correct result.It is showing all the users of the groups which are added in the subscription 'IT Service Management Professional - Fulfiller User' but as ...
Hii All i have two fields one field name is demo1 which is refrence type refrence is of group table , second field name is company which is list type and refrence give it of user table , now my requirement is that when i select any group in demo fiel...
Hi All,I have a requirement to create a report on sys_user_grmember table and I filtered only 4 custom groups created by me now I need to get total count of members in 4 groups, if there are any duplicates in any group it should only count as 1.e.g.:...
Hello Team, We have a requirement to send a request with multiple attachments data ,when are try to hit request we got the below error:{"error":{"message":"com.glide.rest.domain.UserException: Rejected large REST payload with content-length=14376876 ...
Hi all,i have requirement to add managers approval for standard change request.Please help me in detail with minimum steps.Thank you.
One of the requirements a group would like to implement is how long a ticket has been waiting from creation to someone being assigned to it/first being helped. The only problem being they would like to see these in real time, not just until someone h...
Hello All, I have a requiremnet to remove the attachment icon from the service catalog UI. In portal we are able to remove it by checking the field on the service catalog "remove Attachment". But we are not able to figure it out on the UI side to rem...
Hi All, I would like to create a page in my Employee Center. Understand that the page content are manged by HTML/ CSS, etc. Is there a way to just create a page in Employee Center and called out the services catalog OR any drag and drop designer avai...
Hi All. I'm newvy in servicenow ITSM.Our team want to use e-mail and teams chat for creating and checking instances.E-mail setting is fine but i have some trouble with teams.I already make instance to notify incident creation. Please check image. Th...
