When a request is submitted, it goes to manager's approval. And the manager has no role. hence he is not able to approve the request from :1) Portal - /sp?id=form&table=sysapproval_approver&sys_id=${sys_id}&view=sp2) Native - my approvals is not visi...
Hi All, The below code is working in BR but not in a scheduled job so what is the best way to replace gr.addQuery('sys_id', current.sys_id); in a scheduled job run script? var gr = new GlideRecord('u_custom_integration'); gr.addQuery('sys_id', curren...
Hi Expert, I'm trying to Map data from CSV file which is using " | " pipe as a delimiter.Is this possible to import the CSV file and than transform to the Target table fields.As I tried mapping the fields. this how it is seeing. kindly assist! Bes...
Hi All,I want to change the display information when we hover the mouse on the pie chart in a report on dashboard. I want to change the highlighted info, when we hover the mouse on it.Could anyone please guide me on this. Regards,Sidhu.
I am looking to create a single spine time series to show New, Open, and Resolved tickets month by month. My report will be created using New tickets and then I will be creating datasets for Open and Resolved. The issue I am running into is that the ...
Is there a way to give a field which will act as a heading/headline in ServiceNow. Similar to the "assigned values" or "static values" in the below screenshot is
I have used the following code on REQ table to update the "Requested for" on Request based on "Requested for" variable. The "Requested for" on Request was updated as expected, but the "Requested for" on Request item was only updated its Display Value...
Hi All,Actually i have requirement that , we have created a flow and call a sub flow into that , in sub flow we need to look up the "General " group and create a tasks and assign task to each person of that group and along that need to send a approva...
Hi All, We have one variable set which is used in 12 catalog items, but for only one catalog item there is UI policy for one variable XYZ should be hidden from form.We were able to hide from form page but not able to hide on Request details ( Portal ...
Hi Community,How to make read - only access for all the reports in Dashboard for all the users.Thanks in advance.
how to create a popup with user asset for selection when the agent opens the interaction ?
Hi All,I have created a bar report where I am grouping by the field 'Supply' , I also have another field 'quantity' for each record . I have to display quantity on the data label for the particular supply and not the tickets count.Please find below s...
Hi All,Requirement is based on change of assigned to, I need to display count of incidents assigned to the selected assigned to.I had used onChange client script and Script include, but I am getting null value.When I tried to debug using script debug...
I need 1000 records inserted in my incident table in PDI, how can I get it ?
Hi All, I have created a HTML document template which is a PDF. The document is not stored in the attachment table, it is in sn_doc_template table in the form of template written on the Custom RITM table. Every time the template consumes the variable...
| User | Count |
|---|---|
| 30 | |
| 15 | |
| 11 | |
| 8 | |
| 8 |
