Hi, Attempting to deploy the OoB survey for Requests (Service Request Satisfaction Survey). Built a straight-forward trigger that looks for a state of Closed Complete. The survey is being generated but the Notification is NOT. Verified that it exist...
Hello Community, I need to limit the delivery date for a request to at least 1 week out from the date the item is requested. Below is the client script I'm using. It works for dates that are 7-8 days out from the request submission date, but does not...
Hello all, I am trying to get rid of the dropdown menu in "Select Reason for Visit" in the "Walk-up check in" I added a text option, in which I'm hoping our users can detail the reason for their visit. But since the dropdown menu is there it makes it...
I have created a flow to send reminder emails daily.It will look a the requested items and the conditions and then to send the 1st reminderI then added a for each item and a condition to show if the work notes does not contain "1st reminder sent" the...
Hi,If for example I have a variable “check if this question is already answered or not in the form”.now snow will auto populate internal name with “_” with small case.Is it okay/ recommended for internal name to be such long? I think it should notple...
Hi ServiceNow Community Developers, In flow designer I have the Error Handler button turned on and I have actions under it to run if flow errors out. The problem I am running into though is that when a flow action runs into an error it keeps going an...
Need the ability to enable record producer contextual search for public, unauthenticated users. Currently works for internal and external users, but not public. Record producer, widget and knowledge base (search source) are all publicly accessible, b...
Hi folks,Related Incidents Closure when Problem record is resolved/closed. I've gone through1. https://docs.servicenow.com/bundle/vancouver-it-service-management/page/product/problem-management/concept/sync-btwn-inci-prob.html2. https://docs.servicen...
When we click on Flow Context UI action I am getting 'Flow reports not available. Check system property com.snc.process_flow.reporting.levelOpen Context Record' error even I am as admin. For non admin user getting below error 'Security restricted whe...
Hi Friends,I am trying to show/hide choice of request item type based on the choice selected for the another field Example:-In a requested item i had a field in a variable set which is choice type field and in that there are two options, if i select ...
Hi All,Can we display a message above the catalog variable similar to form's annotation info box Red/Blue(Eg: Annotation message above the planned start date in schedule section of change request )
Hi - I am new to ServiceNow and just learning the ropes.Wanted to understand if Change & Release management is used just for changes/releases for the various ServiceNow modules/applications or is it used for other applications in the company as well?...
Hi, I have publish a knowledge article under a knowledge base with Can Read and have provided that it should be shown only in sp portal.I have logged in to that particular user who have access to that article, when I search with the keyword the res...
Hi All I have an issue cause I need to create catalog task with condition related to value from variable. This variable is a Lookup Select Box and when I want to get the value then I am only able to choose 'is' or 'is not' and only one value is visib...
Hi guys,Currently our flow for handling leavers are that a seperate system triggers a notification to our ServiceNow instance.This creates a ticket which automatically sends e-mails to external phone company, and to the user with general information ...
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