What is best practice to ensure a notification is sent to the requestor when an approval is rejected, and to include the rejected comments? OOTB is set to approver only, which is strange as you would expect the requestor to get notified of this wit...
Hi Team, I have created one checkbox through macro. I'm able to check that checkbox on the portal. But when I submit the form the checkbox gets cleared on the RITM level. I don't have any clear value script for this macro variable. Even I don't selec...
Hi All,I have created two fields in two different tables,Ex: I have created group field that reference to 'sys_user_grmrmber' in Table 'A' and I created 'user' field that reference to sys_user in Table 'B'. Now if I select group in Table 'A' the mem...
Hi all, We are in a process of implementing the robust tranform map to send the excel data into four different tables.In excel, we have four tabs, each tab contain one unique table data.But we have created a data source, in which we can only be able ...
Hi,In the portal how to put attachment ribbon on top instead of bottom.I want to put the Attachment ribbon should be on the top instead of bottom is it possible to place it in the top Please help me out how to configure the same. Thanks,
Hi,I have a variable set which is used in multiple catalog items,I need to add instructions to one of the variable in the variable set and those instructions should appear only on one particular catalog item.How to achive this ? @ankurt
Recently we have upgraded our instance to Eureka. We are getting "com.glide.db.impex.datasource.DataSourceException: Connection URL cannot be empty" error while uploading excels in our Instance. Please advice on this
Hello Community Is there any way to remove attachment activity from Ticket Conversations widget? Screenshot attached below. Any leads appreciated.
Hi,i have used the below script with contact number modifications but it is not working as expected. hence contact number is not populatingplease find the below mentioned Screenshots for the same. Please help me out if i can do any modifications in...
Hi All, I have a requirement like When I create an incident then it will hits the third party and if they update something like comments and add attachments and state updates then we need to get those updates and update it into the corresponding inci...
Hi All, Just want to know if we can default the logged in user value in interactive filter on Dashboard.Instead of all can we show logged in user name and the reports will show the records accordingly. Thanks!
HI, I wanted to modify the existing change conflict detection configuration as OOB it is checking below four field values, I wanted to add the Services as one of the attribute to Run conflict detection automatically. Configuration itemPlanned start d...
Hi, I have an "On-Boarding Guide" in our instance that has multiple requests that can be ordered for a new hire. The problem I'm having is that when the main Active Directory request is rejected any other item ordered is not rejected, they still go t...
I have a service portal that was using the OOB "Header Menu" widget. The header has our company logo on the left and, if I have only 7 menu items, everything fits neatly on a single line. However, a new 8th menu item is being added and this throws th...
