Hello Devs, I am trying to integrate service now Jira using Jira spoke/integration hub, have followed the below 2 articles we have an on premise Jira server that uses only basic auth, I have set up a mid server and we created a user profile set up fo...
Hello, I am attempting to remove the Delivery Information field from the Employee Center Order Confirmation Window (screenshot below). I'm trying to change this from the Cart Layout of Cart Preview Screen (Two Step). I have unchecked Requested for, ...
How can we get requestor manager name using flow designer script.
Hi,I've few fields in Incident Form like Assignment Group, State, Number, Configuration Item, Opened by etc. I wanted to update the Hint information for these fields on Incident Form only. So, I tried through Configure Label. After updating the Hint ...
Hi Experts. How to make hte currency field on my catalog form using onchange client script?? Example: If I enter 3863(any value) should be convert as $3,863.00. How to write the script using onchange method.
Hi Community, Currently, we are facing an issue where "Edit" button is not visible on custom related list of change form. New button is visible but edit is not visible. We have checked the list control omit new and omit edit button is already uncheck...
Hello everyone, I need to create a report on incident with p1 or the priority was p1 and has been downgrade to p2 ..
Is there a way to auto-populate the assignment group based on the criteria of the category and sub-category? For example, if the category is bi team and the subgroup is Cyberquery the assignment group will automatically populate to the BI Team.
How can I add the duration field on the incident record on my SOW view similar to the one one the view workbench major incident record.
if user updates worknotes of problem task then worknotes of incident should get updated using bsuiness rule
Hi, In Service Operation Workspace (SOW), in the Compose component, we would like to customize the text indicating that everyone can see this comment so that this message is more visible (Increase in font, bold, color, etc...).We couldn't find how to...
Hi Team, I want that the users shouldn't be able to add comments in the RITMs which are "Closed". Right now, I have made some changes to the widget which is disabling the "Comment Box" on the portal and created an ACL but still if the user...
Hi I want to edit script/condition of the relationship ( Incident-->configuration item) which is OOTB. Could any one please help the path where can i edit the relationship.For ref: Note: If we add CI to configuration Item field in incident form th...
Hi All,I have a requirement wherein I have to send an email notification to the user who is mentioned in the work notes or additional comments of a task record. For instance, if I add following work notes on an Incident record, an email notification ...
Hey friends please help me , How can I update if there is no data is available in section of now mobileHow can I Change the Text value & from where@Community Alums / @Ankur Bawiskar / anyone please help me
