How to check the Encryption settings?
In my SN instance, How and where could I check that which Encryption type (Edge, Encryption support, Database, or Full disk) is configured on my ServiceNow instance?
Forum Posts
Move Template from one instance to another
How to move custom created templates from one instance to another?Is there any specific table where templates will be stored?Will templates captured in update sets? Your response will be helpfull.Thanks in advance
Scripting help in flow designer
I am trying to call a script include from a script step in flow designer. I need help on how to send the input of the script step and return some values from the SI to assign them to output.
Retry REST Message in case of failure for GET call (outbound)
using below code I am triggering a REST message through Scheduled job, I want to retry the same REST call if that if the response is other than 200, I want to do it retry 5 times or till the time I get 200(whichever is earlier) wit the interval of 10...
Resolved! emptying the cart
Hi guys,I want to empty the cart in the self service which have not been checked out withing 7days adding to the cart.As user the cart should be emptied if its not checked out within 7days. Thank you.
Resolved! Add a 'User Details' Ribbon to the Agent Workspace
Hi, I was just looking at the Agent Workspace training and it mentions that you can add details about the user as a Form Ribbon - I can't find any guides/advice on how to achieve this. Can someone help please?
add option in client script
On load of sc_req_item i need to add one option in the state field which is already available in the choice list and is disabled for now for some reason so will the below code will work for adding it back ? g_form.addOption('state','104');
Resolved! Adding comments on service portal when the Request is created.
When a User Requested something example 'Apple iPhone 13' they have submitted the request. Now if they have any Approval or group Approval. if they have approval on Ritm for the request then it should automatically be added in the comments on the por...
Resolved! Populate date after 90days using catalog client script
Hello, There is requirement where I need to auto populate the date after 90 days in a catalog item using catalog client script. A field A (Drop down) has an option 90 days. When user selects this option then field B (Date field) should be visible on ...
Audit Log users data
Hi , How do we know where to view the audit logs of users on the system. For example if a users status is changed from Active = true to Active = false or something like when their names are changed I would like to see when these things are updated a...
Resolved! Open URL in another window in flow designer
Hi All, I have the code in flow designer and that works fine added in the WorkNotes . I need to open this URL in another window. How to do it. var text='Review the Link ';var url = '<a href="www.servicenow.com">'+text+'</a>';return '[code]' + url + '...
download all attachments into a folder ?
i want to download all attachments to a folder... that are attached to any table i.e incident,problem,change How it is possible? share your ideas
Resolved! how to write if condition for greater number in client script
Hi team,I want to set assignment group using onload client script , if the number of users field value is greater than 200.tried with below but its not entering into the loop.var nou = g_form.getValue('number_of_users');if (nou > 200) {g_form.setValu...
Is there a way to change the name of the column in Report?
I have created a scheduled report and there are two columns with the same name. Is there a way to change the column name of the report??
Resolved! How to add additional 'Submit' button at the bottom of catalog item.
1] I have one requirement that I want additional "Submit" button to submit the catalog item from portal.2] The button should be in the bottom of catalog item from and it should work(functionality) same as existing 'Submit' button. (Implement abov...
