Session Code: CSS0480Presenter(s): PaulCompany(s): Kinetic ITAbstract: Developing on the ServiceNow platform is exciting! With biannual releases, there are many products to choose from to specialize i...
Session Code: CSS1349 Presenter(s): Maarten Company(s): ServiceNow Abstract: How does ServiceNow see maturity on their platform, and the road to effective digital transformation? This session provides...
Session Code: BRE0381 Presenter(s): Gio, Patricia, Kathy Company(s): ServiceNow, ServiceNow, ServiceNow Abstract: When someone says that they want to digitally transform their business, what does that...
Session Code: CSS1034Presenter(s): Patricia, RicardoCompany(s): Amgen, ServiceNowAbstract: As a long term, legacy customer, Amgen took inventory in 2018, realizing that heavy customization led to thei...
Session Code: CSS1290Presenter(s): JarodCompany(s): Stage Stores, Inc.Abstract: All too often IT focuses on the solution but not the journey of the user. In our implementation we leveraged Change Cham...
Session Code: CSS0311Presenter(s): Krishna, Kathy, MartinCompany(s): ServiceNow, ServiceNow, ServiceNowAbstract: In this Now on Now session, the HealthScan and Surf teams will share our story on how w...
Session Code: CSS0363Presenter(s): Ryan, RichardCompany(s): Acorio, AcorioAbstract: A co-location data center provider needed to replace an antiquated solution to track their equipment inspections and...
Session Code: CSS1567 Presenter(s): Mark Company(s): ServiceNow Abstract: We’ll guide you through our Success Navigator, a tool for evaluating and understanding the management capabilities needed to a...
Session Code: CSS1570 Presenter(s): Simon Company(s): ServiceNow Abstract: Deploying ServiceNow requires more than technical expertise. Proper governance ensures that your implementation meets busines...
Session Code: CSS0421 Presenter(s): Jon Company(s): Dignity Health Abstract: Dignity Health has 60,000 caregivers and staff who deliver excellent care to diverse communities in 21 states. Headquartere...
Session Code: CSS0636 Presenter(s): Peter, Lasse Company(s): BusinessNow, BusinessNow P/S Abstract: Many ServiceNow customers find it difficult to keep momentum and drive innovation after the first go...
Session Code: CSS0540Presenter(s): Meghana, ReneéCompany(s): iHeartMedia, iHeartMediaAbstract: Have you ever launched something and didn’t get the exciting results and adoption you thought you would? ...
Session Code: CSS1343Presenter(s): CatherineCompany(s): Chick-fil-A, Inc.Abstract: “I have all the resources I need to accomplish everything asked of me”…said no one ever. Motivation: To receive resou...
Session Code: CSS0649 Presenter(s): Pablo Company(s): USAA Abstract: As a digital organization, USAA continues to find new ways to leverage the latest technologies to provide leading services for mill...
Session Code: CSS1431 Presenter(s): Frank, Aileen Godoy Company(s): ServiceNow, Caesars Entertainment Abstract: Caesars Entertainment needed a scalable service management platform that would drive spe...
Session Code: CSS0469 Presenter(s): Christian, Nicholai Company(s): Copenhagen Airports A/S, Kobenhavns Lufthavn Abstract: Copenhagen Airport (CPH) is the Hub, for the Northern Europe, growing from th...
Session Code: CSS0188Presenter(s): NeilCompany(s): Kinetic ITAbstract: As organizations push to develop solutions in a more agile manner, the ability to maintain consistency of developed code can be d...
Session Code: CSS0288Presenter(s): SteffenCompany(s): ServiceNowAbstract: ServiceNow Discovery enables deep insight of the IT Infrastructure using advanced pattern capabilities, yet sometimes it will ...
Session Code: CSS0301Presenter(s): Magaly, Scott, KathyCompany(s): ServiceNow, ServiceNow, ServiceNowAbstract: There is so much more to the software development lifecycle than just writing and trackin...
Session Code: CSS0270 Presenter(s): Michael, Prashanth, Ravichandran Company(s): Sutherland Global Services Inc., Sutherland Global Services, Sutherland Abstract: Sutherland, a 30+ year old organizati...
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