How can we make Knowledge articles fields editable?

Hi, I want to modify some fields for knowledge articles but I am not able to edit the fields on the knowledge articles. Any help would be appreciated.

During search, dropdown shows the same user name multiple times

We recently migrated to ServiceNow to handle our ticket system. When creating a new list in the Service Operation WS, in the filter, the user field only allows user name and not UserID or ID#. So, when I type in a name, it will display a list to choo...

Automating PDF Watermarking in Incident Management with REST APIs and Flow Action

New Blog Post! Managing PDFs in incident workflows can be tricky, especially when they’re shared across teams. To solve this, I’ve detailed how to automatically watermark PDFs with incident numbers using REST APIs and ServiceNow Flow Designer.Read it...

Servicenow ATF

Hi developer's,I am excited to share our new tech blog site,ServiceNowTechStack!Link  -  https://lnkd.in/dKmxmQcCServiceNowTechStack is your go-to destination for everything related to ServiceNow, from expert tips and best practices to in-depth tutor...

CAD Resources

Hi, I am new to servicenow planning to give CAD exam. If anyone is having dumps or questions please share?I believe that the exam will be based on the latest ServiceNow release, Xanadu?

CDMX past summit

The CDMX Summit in August was fantastic. There were several keynote speakers who offered very interesting insights. Where can I find videos, such as the talk given by Josue Ricardo Rodríguez from CEMEX?

Receipt for Registration

Who do I contact about getting a receipt for my ServiceNow Registration?

KB Article

Can anyone please help: What is the role given to the user to edit the KB article and what is the process. 

2024 SNUG Event List

 I was wondering if anyone had a list of the rest of the upcoming SNUG events in the US?  Thank you!

Knowledge Translations

In order to translate KB articles we are currently using both KTT and LFT tasks. However we want to use a single approach. Is there any documentation on pros vs cons for KTT vs LFT.  

facing problem to get list of seven total records during verify HHD CI Import in section 1

Certification roadmanp

Hello everyone! I am totally new to servicenow and I want to complete the developer's certification. Can anyone please share the roadmap to prepare for certification. Imp note: I am student and I can barely make up for the exam fees, so if there's an...

Email account KB1296997 error

Whenever i am trying to create a email account using pop3 it is showing me KB1296997 error and not able to open the KB1296997 document as well.

File vault Integration

Hello All, Does anyone know if it is possible to integrate with "FileVault" or "Bit locker"and extract passwords into ServiceNow, either directly or through Kandji or Endpoint Central?@shreedevin @AnkurB  Thank you