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Resolved! Text Cloud

Hi,I have an issue where I can create a Text Cloud for the out of the box indicators (New, resolved etc) but for any others it will let me create the indicators (e.g. Automated) and then follow the process to apply via the widget but once in the widg...

Austen1 by Giga Contributor
  • 354 Views
  • 2 replies
  • 1 helpfuls

Resolved! ACL on GlideList

Hi All, I am trying to write ACL on glide list type field but it is not working as expected.Can someone please help me answer = gs.getUser().isMemberOf(current.field_name);    

sonu9 by Tera Contributor
  • 862 Views
  • 7 replies
  • 1 helpfuls

Breakdown for SIR PA dashboard not working properly

Hello, I've created a dashboard that takes the average SLA definition for "actual elapsed time" in the table below. Currently the dashboard averages all the times across all priorities in the SLA definition. I want it to breakdown so it takes the ave...

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Mombo by Tera Contributor
  • 220 Views
  • 1 replies
  • 0 helpfuls

Report on previous "Assigned To"

Hello all,We need to build a "trend" type report based on previous "Assigned to" of incidents and requests. For example, if Abel was the first assignee of an incident and it was later changed to John, the report will display the data as it is now con...

Yogita11_ by Tera Contributor
  • 830 Views
  • 7 replies
  • 0 helpfuls

Resolved! Premium plugin activation

Hi team,  I am doing the course offered in servicenow and I have completed performance analytics essentials course, right next to it is Performance Analytics Simulator- Micro Certification, when I opened it is asking me to active the Performance Anal...

DSV22 by Tera Contributor
  • 250 Views
  • 2 replies
  • 0 helpfuls

About Displaying Dates in the Dashboard

パフォーマンス分析ウィジェットをダッシュボードに表示したい場合、ダッシュボードに表示される日付の表示を変更する機能はありますか?表示を DD.MM ではなくMM.DDに変更したい。 質問に関連して何か見つけたら教えてください。 

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