Hi, I want to display the pm_project->description field in a content block, so I can apply some formatting to it. I assume it has to be a dynamic content block, since it needs to get the values. I am using a Cascading Filter to get to the pm_projec...
Hello - This is my first time trying to consistently run performance analytics. I've created a % that shows data starting from 3 months ago (which I set in the creation phase) but now has stopped running (last available date was 10/02, today it is 10...
So, twice now with a brand new instance I've seen Platform Analytics broken to the point where it's become impossible to create new data visualizations. So far I've seen: data viz will hang in a forever loading state, sidebar will hang in a forever l...
If I query against /api/now/table/pa_scores_l1?sysparm_query=ORDERBYstart_at the response includes a header of X-Total-Count: 104765 so there should be plenty of results, but the actual body is just {"result":[]} If I sort descending instead with ORD...
Using a fresh PDI instance running Xanadu, I chose to display the number of open incidents with the summarization by month which resulted in one data point. As seen below, the line does not appear until hovered over. I would expect that in such circu...
Hello all, There is any way using SLA Breakdow Definition to breake the SLA not only by Assignment Group and Assigned to but also using by state on incident table?
I have a client that required custom color definition and color scheme as a default. I have made the color definitions and the color scheme. A custom theme was created. Please advise the correct way to set these as a default. I have tried using re...
Hi everyone...!How can I create a report using Performance Analytics that displays specific columns, as shown in the reference image below? I want to create the exact same list report that shows these columns. Is it possible to achieve this using PA?...
Hi all! I am currently creating some dashboards with the platform analytics feature. Super impressive in comparison to the old reporting tool. However, I try to create a time series event per day for the incident table and it displays the weekends. I...
I am trying to create a report for all incidents that a particular user has updated the assignment group EXall incidents were the MA user changed the assignment group
Hi All, I created a report on dashboard in "vertical bar" format (Platform analytics dashboard)Group By- stateNow if i click on "In progress" bar in report it should redirect me to page where all incidents are there with condition showing as State = ...
Hello Community, I have 2 Automated Indicators and a Formula Indicator configured to calculate the % of SLA's met but I'm experiencing a very strange issue with one of the Priority Breakdowns (P3's) showing over 100% when visualized Weekly and Monthl...
Hi All, I regret the day I loaded Platform Analytic Experience to replace the traditional dashboard and report functionality I use as it is not a great user experience and I've come across many small issues. This one however I cannot work around. Whe...
We have a form that automatically adds multiple users or computers to AD groups, the problem is that this list of users is all within the same RITM and that's why I can't create a report that shows the users on separate lines in the spreadsheet, does...
Hi, How do I remove the top genius result altogether? Please see attached screenshot. Thanks, Frank.