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distinct count

Is there a way to get a distinct count of users.   I am trying to create a dashboard that shows total number of sessions and distinct count of users associated.   As of right now I am not sure how to get the distinct count of user ID's. Any help woul...

Resolved! Creating hourly x-axis Performance Analytics

Hello, I have to create hourly rate for x-axis on my already created performance analytics, which measures Client Response Time. I tried to create a breakdown, but if I try to create breakdown from wizard only few reference fields appear to be availa...

Show cases that only contain specific SLA Definition

Hi all, I am new to reporting and would like to run a report that shows Cases that do not contain the 'Z_ORT_Manual' SLA Definition. When running a report under Task_SLA table to filter out SLA definition = Z_ORT_Manual the report only filters out th...

olivia13 by Tera Contributor
  • 287 Views
  • 1 replies
  • 0 helpfuls

Performance Analytics updatesets

Hello, We are about to start our journey with Platform Analytics.If we would prefer to build in a non-prod environment and migrate the finished product to production, what PA components can be captured in an updateset? What are the best practices?  T...

Resolved! Cant find: System Diagnostics page

Hello team,I can't find this function. Who can help me? Does a plugin need to be installed for this? BR https://docs.servicenow.com/bundle/tokyo-platform-administration/page/administer/platform-performance/concept/c_RunSystemDiagnostics.html

itspezi1 by Tera Guru
  • 1979 Views
  • 2 replies
  • 5 helpfuls
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