Dashboard Usage reporting
Is it possible to create a report to see who accesses a Dashboard & when?
Forum Posts
List Visualization Variables Column Not Configurable
I am wanting to create a list view in Platform Analytics that shows a variable's value. In some of my sub-PROD instances, this works, but I am unable to do so in PROD. Instead, I get stuck on an eternal loading screen:Any ideas where I should look?
Resolved! Service Portal Visitors
Dear All is it possible to have a count on the number of people that visit the service portal. How can I do this and have a distinct count a day. then I can break this number down by what they are visiting or searching. Mava
How is set the time of the change of the date?
Hello,I am running a collector job for an indicator based on a indicator source selecting the period 1.1.2015 00:00:00 to "This week", see screenshot: Unfortunately the job log shows that the actual selected period runs from one hour before the 1.1.2...
CEO Dashboard remove extra image
Just downloaded the latest CEO Dashboard release 3.0.1 from the store and there is an extra image displaying that is not on any of the store documentation. Unable to locate in UI builder. Any ideas? How can I reach out to Innovation Lab to report?
Report with "Never Was" or "Has been" criteria
How do I create a report with this criteria:Priority | Never was | HighOrAssigned to | Has been | Bob I need the report to include current data and historical data:Assignment group | Is | XXXXPriority | Never was | XXXXAssigned to | Has been | XXXX T...
How to auto-refresh responsive dashboard?
We started to use the responsive dashboard, but I do not see the option to auto-refresh the dashboard. I found the documentation page to make real-time single score reports, but I did not find the page to make other reports real-time or refresh them ...
Resolved! Agent Workspace for HR Case Management Landing Page
In "Agent Workspace for HR Case Management" workspace, there is a default landing page named "Landing page default". I created a variant for it and created a new landing page. How can I apply this new landing page on the workspace?
Platform Analytics Dashboard for External Users
Hi, We have a requirement to display some read-only reports to our customers who are external. I have worked on Dashboards via the Platform Analytics Workspace on VANCOUVER and have shared these. They can access the Platform Analytics Workspace but ...
How to generate a report in Tabular Format
Hi Help, Can the experts please help in generating a report in the following format: MonthCount of ItemsAverage Duration The report should show the count of Requested Items closed in a month and the average process...
To calculate the average of time type field using indicator in PA
I am trying to calculate the average of the below column using below indicator configuration but getting only 0 as result in score, dont know wht I am missing: Indicator : Please suggest , I want to display the results in seconds
Resolved! MTTR Report based on time group was assigned
Good Afternoon,I have been asked if it would be possible to build an MTTR report. However they are not looking to go from open to close. They are looking to go from the time the specific group was assigned. We do have a metric instance that tracks wh...
Can I build Trend of duplicates over time with Performance Analytics?
I want to create a dashboard with the score of duplicated CIs for specific tables: cmdb_ci_vm_instance, cmdb_ci_db_mssql_database, and cmdb_ci_db_mssql_instance and also a Trend of duplicates over time with Performance Analytics. Is it possible?We do...
Can we import existing Dashboard in Platform Analytics Workspace
Hi all, We are planing our migration to Tokyo. I am interested in promoting the Platform Analytics Workspace. We already have many reports and Dashboard existing in the Standard UI. Can we import / use then in this new Platform? Thanks for Your Help ...
Dashboards in Analytics center in "Agent Workspace for HR Case Management"
In "Analytics center" in "Agent Workspace for HR Case Management", I can see only 6 dashboards even though there are over 150 dashboards in "pa_dashboards" table.Only 6 of these 150 dashboards are coming on the "Analytics center" in "Agent Workspace ...
