Hi all, I am trying to create a time series chart which will compare the number of incidents raised this year vs last year. This was simple to do in performance analytics (using the previous periods option) but I can't find a way to recreate it in pe...
I need assistance in creating a custom performance dashboard report to compare different periods. Alternative suggestions are welcomed.
Hi all,We are working with Performance Analytics but more and more pa_scoreswe also use PowerBI.Now we consider to bring the PA reports to PowerBI including al PA results we gathered through the years.Previously we where able to see these results but...
Hi there, I am trying to return the day of week (the name, not an integer) in a report. Does anyone know how to do this?
Hello, I am trying to develop a report that would essentially be a task list for my team's Assignment Group. In the case all other tasks on the parent are closed except my teams, I would like to pull in my team's task into a report to throw in a dash...
I'm looking for a way to define colors for PA charts so that the same color is used for the same elements across all widgets and dashboards. This looks to be possible for reports per the link to product documentation below - I'm not finding a way to ...
Hi there. I'm revisiting this again. I am trying to get a simple list view to filter with the rest of the metrics on the dashboard. all other Metrics Bar, Single_Score, pivots will filter but the simple list I created does not. Is there somethi...
Hi all, I'm currently working in a reporting governance database view etc., but have come to a struggle. My requirement is that I would like to combine the formula indicators together with the contributing indicators in a database view or simila...
Hello, I am looking for a good way to replace a reporting widget to PA widget.There is a Invalid article report widget on the OOTB knowledge management dashboard.I created a indicator which indicate the number of invalid article and would like to cre...
Hello! I'm seeking assistance in creating a report that will help us identify the activity of each user within our HR team in assigning cases. Specifically, we want to track how many cases each HR Agent has assigned to another user from the pool of u...
We’ve set up Subscription management for a customer. We’ve assumed that ServiceNow counts the following users as CSM pro fulfillers:Users with only itilUsers with only sn_customerservice_agentUsers with sn_customerservice_agent and itil in combinatio...
trying to remove empty label from bar graph ..please help
Hello there! While configuring index sources for AI Search, I'm having trouble with our custom knowledge article templates. We have a custom How-to template, which has multiple fields. When mapping the fields, I am following the pattern of the OOB te...
Could you please provide me the script to find number of incidents opened this month
I have loaded the attached update set , i can see that date range filter on dashboards as added, however data is not getting reflected on reports/dashboards as dates selected. Please help where i can correct this on macros. line 82<button type="butt...
