I have a dashboard tab with various reports built on the same Scoped App table, each referring to a specific field that tracks an associate taking some action on a record. The intent is that when a single associate is selected in an Interactive Filt...
Hello, We have a request to create a report on the TASK table to get some RITMs and Incidents. For RITMs created for some catalog items we need to add some catalog item variables as columns. Is there any possibility to add these variables directly fr...
I am suddenly unable to add a widget to existing dashboards in PROD. Does anyone know what may be causing this?We are in Helsinki version.I can click on the +, and select PA in the drop down - but then get stuck on the wheel/loading state.I am not ha...
Hi, I want to report on how long an incident spends wihtin a certain status. For example and Incident is created -> work in progress -> on hold -> work in progress -> closed complete. How do I report the time it spends in the state "ready", "work in...
Hello, Is it possible to have a list report displaying the following information? I am not sure if this can be done even using PA, was wondering if there is a way to achieve this via scripting. If any og you can point me in the right direction...
Can anyone other than the owner grant "sharing" access? I know the owner can grant to allow others to edit the dashboard, but I don't see an option to allow more than one dashboard owner so that more than one can grant share privs at dashboard leve...
First off, I know we should have this as a checkbox or drop down but right now, we don't. We have values in multi-line text fields such as "Top 25 = Yes". Is there a way I can use this in an interactive filter? I am hoping I can create a filter t...
We are attempting to convert a report into an indicator we can put in the Analytics Hub for Management. When running the indicator, and comparing to the report results, on most data-points, they match. However, there are some data-points (days) tha...
When running a PA Data Collector job, can anyone tell me what this error means (and what to do about it)?Error collecting for 20220210. Clearing the flushed snapshots for job run with log sys_id 295def2287a50d14303fe58e0ebb3585 java.lang.IllegalState...
Hi Everyone, My client is asking to setup a stacked bar chart and to display the labels for the different stacks. The issue is that the labels are shown on top of the bars making the graph difficult to read and confusing. Would it be possible to move...
Could someone help how to extract incidents for a particular assignment group along with the attachments. Is it only possible in xml format or is there any other way of extraction.
What is the calculation behind Actual Hours on the Project? When I pull actual hours, I hesitate if it is accurate data. Sometimes Actual Hours column shows 0 but the total time card hours shows a number greater than 0. Is this a known issue with the...
We want to gather the Alert data to calculate and report the Time to Respond (when someone assigns the alert and starts working on it) but we couldn't find a field to differentiate between the time is taken since Alert is raised to when someone ackno...
Has anyone found a solution on how to have a drilldown list report, from a single score report on a dashboard automatically generate in a new tab? If the single score report doesn't have a drilldown associated with it, it launches fine in a new tab....
Looking at the Change Request data, I see a field called Approval (approved rejected, no longer required etc.) and one called Approval History (which is date based) These values seem to record the current value/state of a given change. In other...
