Hi All, I have a list report for incidents grouped by 'assigned_to', and my requirement is that i have to show the list report on service portal widget. - Report widget is not supporting list reports. Thanks, Balaji
How do I create a report to only show Users with more than one asset assigned to them
I can't tell if I did something dumb here, or if ServiceNow did... What I'm trying to accomplish is to create a pivot table that shows counts broken down by created month. You can do this on other types of charts, but as far as I can tell you can't...
How does ServiceNow calculate the Completed to Capacity Variance and the Completed to Committed Variance on the Sprint Performance Tab within the Team Dashboard in the Agile 2.0 module? I can only find the information in this article which does not d...
My company is having lots of challenges in doing any sort of operational or analytical reporting in-platform within ServiceNow. One challenge is that a true semantic layer (i.e., not tables) is not exposed to a user for self-service. Yes, user-frie...
Trying to create a report that shows open incidents by day over a period of time. The best I can get is a column for each created time. I would like to see something like this.
Hi, I'm trying to create a colour scheme to use that will show Red / Amber / Green based on the following: Thresholds for RAG are >99% Green, 95%-99% Amber, <95% Red. I've tried a couple of different things but none of them appear to work, so any hel...
Can someone please tell me what the simplest way of creating a report on my dashboard that shows me the number of days since the last priority one was created.
I'm trying to run a report to show the responses to an assessment instance. Everything I've tried is falling short of actually showing the responses to the assessment. Any ideas? Thanks!
We have one table storing original target and total request submitted. I need to show both on same graph on Performance Analytics dashboard and then on Service Portal.Currently graph is designed using double Line graph in excel and we have to repli...
Hi! I've tried a few suggestions from previous posts on here but nothing seems to work. I'm not too good at scripting but I can get by however I've hit a brick wall now. I have several widgets showing Performance Analytics data using Incident SLA a...
I have created a Indicator Source by using Database Views which name as Incident_SLA (Joining Incident and Task SLA). I have created a scorecard widget and display the values in dashboards, When I click on the count of the widget and clicked on "Show...
Is there a way get a tree-like visualization of all groups and their hierarchy?Or visualize really any type of hierarchy where a record has a reference to a different record on the same table.i.e. Groups A and B all have the parent Group C. Groups J ...
Hello everyone, First of all, sorry if this is not the right forum or topics. But there it goes our experience with the Homepage Deprecation tool.First, the documentation is not clear to what will happen.We tried in DEV, then in our test instance, no...
We have configured one survey to measure customer satisfaction with IT services. The survey has 6 questions: 5 are scored 1-4 and the 6th question is open-ended "comments." I want to produce a report that shows each survey response as a single line-i...